Custom Ink - Headquarters - Tysons, Virginia

Address: 1640 Boro Pl Suite 301, Tysons, VA 22102.
Phone: 8002934232.
Website: customink.com
Specialties: Corporate office, Clothing store, Custom t-shirt store.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot, LGBTQ+ friendly, Transgender safespace.
Opinions: This company has 60 reviews on Google My Business.
Average opinion: 3.8/5.

📌 Location of Custom Ink - Headquarters

Custom Ink - Headquarters is a prominent corporate office located at Address: 1640 Boro Pl Suite 301, Tysons, VA 22102. The company can be reached through Phone: 8002934232 and their Website: customink.com. Specializing in Corporate office, Clothing store, and Custom t-shirt store, Custom Ink - Headquarters is well-known for its specialties.

Other points of interest include a Wheelchair accessible entrance, Wheelchair accessible parking lot, as well as being LGBTQ+ friendly and a Transgender safe space. This company has garnered 60 reviews on Google My Business, with an average opinion rating of 3.8/5.

👍 Reviews of Custom Ink - Headquarters

Custom Ink - Headquarters - Tysons, Virginia
Rob
1/5

My unit buys products from Custom Ink. Every single piece of clothing (shirt or sweater) that has been received from this company has either been printed at an angle on the front or back of the shirt or the logo on the back is so far down its not even centered. I get it you mass produce, but quality control and have some pride in what you're providing a customer. If it's garbage, you don't gain customers, you lose them. Common sense.

Custom Ink - Headquarters - Tysons, Virginia
Kristina B.
1/5

I ordered a shirt and it was poorly done, the color of the t shirt bled though the image and it looked like garbage. I contacted custom ink and they said since I only ordered one shirt it went to direct to garment print,which is why the image looked bad. They offered me a 10% refund or 10% off a new order. Wtf. How can you sell something advertised as high quality but deliver subpar quality and be like, whatever, here's $3. I'm not sure if this company was ever good but they are terrible now and you should take your business elsewhere. If they only print quality shirts for large orders,they shouldn't sell single print,crappy shirts.

Custom Ink - Headquarters - Tysons, Virginia
Bettina S.
1/5

When you have a complex order, this is not the company to use. Each time you call, you have a different person answering the phone. We redesigned the shirts because we were told they couldn't add the names to the logo. Only to receive the same exact design back with the added names. Only to receive the shirts, after approving the final design with names, without the names. Took the name out in the picture due to privacy.

Custom Ink - Headquarters - Tysons, Virginia
Pete S. S.
1/5

Three month ordeal trying to process a large group order for a reunion. Spoke to eleven different people - new person very call. A good amount of items didn’t even make it to the event and then the order got messed up after that. T-shirt screened quality was good but embroidery was not.

Custom Ink - Headquarters - Tysons, Virginia
Molly B.
1/5

We ordered custom shirts for a birthday party before the date required. They then called and said they would be delivered days AFTER the party. They refused to refund us and refused to change shipping address and refused to work with us in anyway. Don’t order from them - your order won’t come in time and customer service won’t help you.

Custom Ink - Headquarters - Tysons, Virginia
Captain D. K. W.
1/5

If you like gambling this is your place... maybe you get your order maybe you don't. Completely botched a very small basic order. Management has NO ability to correct their mistakes. Multiple promises made and not kept. Lesson learned!

Custom Ink - Headquarters - Tysons, Virginia
Rob
1/5

Apparently this company does not believe in the concept of "Public Domain". Asked to have a shirt with the word "Frankenstein" on the back and was told that it was a Universal copyright. Not only does Universal ONLY own the copyright to the appearance but that is also the name of a town AND a castle in Europe. I tried to explain this and was basically told by a script that they wouldn't do it.

Custom Ink - Headquarters - Tysons, Virginia
Alexander F.
1/5

Poor service from a reputable company. Unfortunately understandable. After making an order Custom Ink said that it had shipped although the tracking number was not working. After waiting over a week reach out to customer service to ask about the shipping. They noted an issue with the tracking number but confirmed that it had shipped. Days later, when the delivery was late, reach out to customer service again and was told that it had not actually shipped but was told “we tell everyone it has shipped, because sometimes it actually does” haha. It’s prisoner’s dilemma for a large company, they can afford to give a poor experience for those that don’t get their items shipped and for us, who plan ahead and make the timeline, we get a horrible experience but they’re fine. Because they still get the business from others and don’t worry about the few they loose.

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