Creative Cabinet Works, LLC - Toano, Virginia

Stuart T.

Had a fantastic experience with creative cabinets. They designed, and built the entire interior of my cabin. They went out of their way to creat innovative design products for this project. Every detail was methodically executed. We could not be happier. Exceeded expectations by 10. Pricing was very competitive especially for quality of products. The owners staff and employees are ALL fantastic. Its like being part of their family. Have referred family and friends to them and every opportunity. Highly recommended.

Brian U.

It has been over a month since Jay came to our house to gather information for a quote (kitchen and bathroom). Still haven't gotten it. Have been told on 3 separate occasions "it is coming". Never has.

Just be a man and tell us you are not interested in the job.

Can't imagine what would happen if I actually paid these guys. Would they ever show up?

———————————————
Thanks for the response.

When Jay was at our house, he told us he would give us a quote within a week. He never mentioned anything about a backlog of work. Also, all we were asking for was a quote. We never discussed timeframes of when the job could be done (and you guys are the only people we’ve ever had look at our house, so I am not getting you confused with anybody else)

We called about 2 weeks later and were told there was a delay because a machine was broken.

10 days ago, we called again. We were told that the quote was done, it just needed to be written up and we would have it in a couple of days. We never got it.

I called yesterday and left a message. Never got a response.

Jesse J.

Very professional and thorough. John and Jane were always very pleasant, understanding, and most of all patient with us as we were designing our bathroom. My wife and I made several "special" requests last minute and they were always more than accommodating and understanding. The work was done when they said it would be and our cabinets looks fantastic! I would highly recommend to anyone who wants professional quality and service.

Catherine S.

I could not recommend this business enough. Even though they are incredibly busy, they still take the time to make sure that every small detail of a project is perfect. Their team has always been direct and honest with communications and timelines for the completion of the project. Don’t waste your money getting plain cabinets at a big box store, get treated like a member of the family at this local business!

Scott W.

Can't speak to the quality of work from this business; however, don't waste your time if you have a "small" job. I contacted this business at the beginning of the year (March 2022) to modify a cabinet over the kitchen range to accommodate a new exhaust hood. Was told they could do the work, but wouldn't be able to get to it until August or September. I was fine with the wait. However, called back last week to get the project scheduled and was told they wouldn't be able to get to it for another 6+ months, since they were tied up with other projects. Poor communication and lack of follow up from this company.

Stephanie

Walked in off a whim, these good folk are very professional and knowledgeable.
Update: this good crew and family made our cabinets. This is our third home we've built, all were designed with custom cabinets. By far this group designed and installed superior cabinets. I would highly recommend them.

Andrew M.

Creative Cabinetworks is in the process of renovating our kitchen - everything has been timely, the team is very responsive, and they have been progressing quickly and on schedule. We are extremely happy this far and can not wait to see the final product! If you’re considering a kitchen renovation or custom cabinetry, look no further!

Leo H.

Beautiful kitchens in the showroom. We were very excited about getting a quote. They came home, took some measurements and discussed options. Said they would send a quote. We never got the quote. Followed up but nothing. Wasted our time. Poor customer service.