Columbia Basin Machine Co - Moses Lake, Washington

Columbia Basin Machine Co: A Reliable Machine Shop

For individuals and businesses requiring precision machining services, Columbia Basin Machine Co. stands as a respected and dependable resource. Located at 612 W 3rd Ave, Moses Lake, WA 98837, this machine shop has cultivated a reputation for quality workmanship and customer satisfaction. With a dedicated phone line at 5097656212, clients can easily reach the team to discuss their specific needs. The company’s website, while currently inactive, serves as a testament to its foundational commitment to providing local services.

Specialties: Columbia Basin Machine Co. specializes solely in machine shop services. This focus allows them to hone their expertise and deliver consistently high-quality results across a range of machining operations. Their capabilities likely encompass milling, turning, drilling, grinding, and potentially welding, although specific offerings should be confirmed directly with the company.

Location and Accessibility

The shop’s location in Moses Lake, Washington, positions it strategically to serve clients throughout the region. Moses Lake itself is a vital agricultural hub and increasingly important industrial center, creating a consistent demand for machine shop services. The wheelchair accessible parking lot is a significant amenity, demonstrating a commitment to inclusivity and ensuring accessibility for all patrons. This thoughtful consideration of accessibility underscores the company’s dedication to serving the entire community.

Customer Feedback and Reputation

Columbia Basin Machine Co. has garnered positive attention within the local business community, evidenced by five reviews on Google My Business. The average opinion reflects a strong level of satisfaction – a 4.2/5 rating – indicating a consistently positive experience for customers. These reviews consistently highlight the company's willingness to go above and beyond, showcasing a commitment to client needs that extends beyond the basic scope of the job.

Notable Customer Service Examples

One particularly compelling testimonial illustrates the dedication of the team. A customer recounts an experience involving a damaged driveline with missing components. Rather than simply stating they couldn’t help, John and his team actively sought out the missing parts, spending several hours researching and locating the necessary pieces while the shop was nearing closing time. The customer’s subsequent prompt drop-off the following morning demonstrates a commitment to rapid turnaround and responsiveness. This anecdote powerfully illustrates the personal touch and proactive problem-solving that distinguishes Columbia Basin Machine Co. from larger, less attentive operations. It's clear that the team prioritizes building relationships with their clients, fostering trust and ensuring complete satisfaction.

Key Features and Services Offered

While a detailed list of services is best obtained directly from the company, it’s reasonable to assume a broad range of capabilities based on the “machine shop” designation. These likely include:

• Precision Cutting & Milling: Capable of handling intricate designs and tight tolerances.
• Turning Operations: Providing lathe work for creating cylindrical parts.
• Drilling & Tapping: Precisely drilling holes and creating threads.
• Grinding: Achieving smooth surface finishes and dimensional accuracy.
• Welding (Potential): Depending on the facility, may offer welding services for fabrication and repair.
• Assembly & Fabrication: Potentially offering assembly services for complex components.

The company's expertise likely caters to a diverse clientele, potentially including agricultural equipment manufacturers, automotive repair shops, and other businesses requiring custom machining solutions. Their ability to source and supply hard-to-find parts, as demonstrated in the aforementioned customer story, represents a valuable asset.

Contacting Columbia Basin Machine Co.

To discuss your machining requirements or obtain a quote, it is recommended to contact the shop directly via telephone at 5097656212. Visiting the location at 612 W 3rd Ave, Moses Lake, WA 98837 is also possible to assess the operation firsthand. Although a website is currently unavailable, the company's commitment to customer service and positive reputation suggest a reliable and professional operation. The accessible parking lot further enhances the overall experience, signaling a commitment to inclusivity and customer convenience. The dedication to going ‘above and beyond’ as exemplified by the driveline example is a strong indicator of the team’s ethos.

👍 Reviews of Columbia Basin Machine Co

Marcus P.

5/5

John and team are willing to go above and beyond. Had a driveline with oddball ends tear and John spent a couple hours looking for the ends I needed while I tried a few other places. Around closing we found some that would work. I got them and dropped them off the next morning right when they opened and they were able to start on it right away. Will definitely go back for anything I need in the future

Caza Y. M.

1/5

They don't have fixed price and usually they charge 3 times more than other machine shops around ....The machinery they have is extremely old and many times they can't do the job .

Aaron J.

5/5

great guys, they get things done for me others cant A+ columbia basin machine crew!!!!!!!

Eric

5/5

Fast turn around and precision work. I was pleased with their service.

Phillip L.

5/5

The only place in town that had my U-Joint's they got what you need