Cadillac of Greenwich - Greenwich, Connecticut

Evelyn H.

This dealership is truly a gem for the Greenwich and Westchester area. From the moment we arrived, we were connected with Tariq, who stands out as one of the most understanding, approachable, and genuine dealers we’ve encountered during our EV search. Unlike others, Tariq kept us informed about price changes and availability throughout the process without ever being pushy. He was always easy to reach via phone or text and worked hard to find us the best possible deal within our budget.

The dealership itself offers a relaxed and welcoming atmosphere, with multiple rest areas stocked with premium snacks and coffee. It’s never overcrowded, and the team makes you feel like you’ve stepped into a friendly, neighborhood mom-and-pop shop—only this one happens to specialize in luxury cars. Overall, it was an exceptional experience, and we couldn’t recommend it more highly!

Edwin B.

I’m in NJ, and this was the only dealership within 100 miles that was responsive to all my questions. I knew exactly what I wanted, gave them a call, and they went above and beyond to help me. We handled everything over the phone, and when I arrived to pick up the car, it was ready to go—I was in and out in about an hour. No tricks, no surprises—everything was exactly as promised. This is my first Cadillac, and the team made it an incredible experience. Highly recommend!

Jeff B.

From start to finish, it was a great experience! Everyone went out of there way to help! Their price was unbeatable, and the most personable dealer I have ever been to. If your looking for a Cadillac, give them a chance, I believe you will be a happy as I am!

Ralph T.

Had the best car buying experience I’ve ever had at Cadillac of Greenwich. Their communication and level of service was top notch. They were efficient with my time and very knowledgeable about my car (which had just been released). Overall fantastic experience!

David C.

I have learned that patience is key when having your car serviced. Attn: to details and words spoken are key. I could have had a better experience. I blame myself. The staff was polite and professional. My service writer was Luke. My repair order when I got home was not correct about my words that I explained was wrong with the car.it was not a problem opening and closing the sunroof and it making a thumping sound. The roof stays closed.it was in closed position always and making thumping sound. They said dirt and debris was the cause. They cleaned it all out. Going home, no problem. Hope to get a call from them and inquire on how it’s doing. That would be nice.

Geury B.

I had an incredible experience working with Luke Christian at Cadillac of Greenwich. The service was unbelievably fast and efficient. Luke went above and beyond to ensure everything was seamless and stress-free. His professionalism, knowledge, and attention to detail made the entire process enjoyable. Highly recommend reaching out to him for anyone looking for top-notch service!

Robert B.

Super efficient. This was my first visit to Greenwich Cadillac with my new Escalade.. Had an appointment for 8 AM for a scheduled service was greeted with a smile(Sabrina) at 7:45 . Quick check in process at the same time my car was usher into the garage. Was escorted to the lounge small but clean just about one hour later. The service team came and got me and I drove away five minutes later no hassle, not long wait I wish all Appointments as well ! Great job!

Steven C.

This is my first American car in twenty years and it needed to be towed ! Leased a 2025 Cadillac XT5....two plus months old, for me....what does that say about these ultra new very full of technology cars being made ?
Greenwich Cadillac was of course very good at trying to solve the situation. They provided the new Cadillac Lyric , their all electric car model, for a loaner...very graciously, for the 5 days it took to fix our car! Not much joy looking for a charging station that worked but eventually got a little use to the electric car "experience" !
I am very thankful for their commitment to great service and their customer's happiness.