Bumper To Bumper - Cross Lanes, West Virginia

Bumper To Bumper: Your Trusted Automotive Service Provider

For discerning vehicle owners in Cross Lanes, West Virginia, Bumper To Bumper stands as a reliable and highly-regarded automotive service center. Located at 5413 Big Tyler Rd, this established auto repair shop offers a comprehensive suite of services designed to keep your vehicle running smoothly and safely. With a dedicated team of experienced mechanics and a commitment to customer satisfaction, Bumper To Bumper has earned a stellar reputation within the local community.

About Bumper To Bumper

Bumper To Bumper is more than just a repair shop; it’s a one-stop destination for all your vehicle maintenance needs. They specialize in a wide range of services, from routine oil changes to more complex diagnostic and repair work. The team prides itself on using high-quality parts and adhering to the strictest industry standards. They understand that every vehicle is unique, and they tailor their services to meet the specific requirements of each customer’s car.

Location and Contact Information

Conveniently situated at 5413 Big Tyler Rd, Cross Lanes, WV 25313, Bumper To Bumper is easily accessible. Individuals can reach them directly at 6812171695. While they do not currently maintain an active website, potential clients can find valuable information and reviews on their Google My Business page.

Services Offered

Bumper To Bumper provides a diverse array of services, encompassing both preventative maintenance and critical repairs. Here's a breakdown of their key offerings:

• Oil Changes: Regular oil changes are vital for engine health.
• Brake Service: Includes brake pad replacement, rotor resurfacing, and brake fluid flushes.
• Tire Services: Offering tire rotations, balancing, and installation.
• Engine Diagnostics: Utilizing advanced diagnostic tools to identify and resolve engine problems.
• Transmission Service: Addressing transmission issues, including fluid changes and rebuilds.
• Electrical System Repair: Troubleshooting and repairing electrical components.
• Suspension and Steering Repair: Maintaining and repairing suspension and steering systems for optimal vehicle handling.
• General Maintenance: Services such as filter replacements, belt replacements, and fluid top-offs.

Accessibility and Payment Options

Bumper To Bumper is committed to providing a welcoming environment for all customers. The facility boasts a wheelchair accessible entrance and a wheelchair accessible parking lot, ensuring ease of access for individuals with mobility challenges. They accept various forms of payment, including credit cards and debit cards, as well as offering convenient NFC mobile payments.

Customer Feedback & Reputation

The company currently holds 52 reviews on Google My Business, reflecting a generally positive experience for their clientele. The average customer opinion is a commendable 4.2 out of 5 stars. These reviews consistently highlight the mechanics’ expertise, the shop’s clean and professional environment, and the friendly and helpful service provided. Customers frequently praise their transparent pricing and honest communication.

Here’s a summary of common themes from the reviews:

• Expert Technicians: Many reviewers specifically mention the skilled and knowledgeable mechanics.
• Reliable Repairs: Customers report successful repairs and a restored sense of confidence in their vehicles.
• Excellent Customer Service: Positive feedback regarding the staff's courtesy and willingness to explain issues clearly.
• Competitive Pricing: Several clients appreciate the fair and transparent pricing structure.

Why Choose Bumper To Bumper

Bumper To Bumper distinguishes itself through a combination of factors. Their experienced mechanics, coupled with a dedication to customer service and a commitment to using quality parts, create a compelling value proposition. The facility’s accessibility features further enhance the customer experience. For those seeking a trustworthy and reliable car repair and maintenance service in Cross Lanes, Bumper To Bumper is a strong contender.

In conclusion, Bumper To Bumper offers a comprehensive and customer-focused approach to automotive care. Their convenient location, diverse services, and positive customer feedback make them a valuable asset to the local community.

👍 Reviews of Bumper To Bumper

Tami W.

1/5

I’ve been trying to get a state inspection done for a week, taking time from work on 4 separate days. Each time I went there was an excuse, such as closing early, the inspector not being there, and being out of stickers. They have quickly showed me they are unreliable.

skyler V.

1/5

I would give this zero stars if possible. They claim they can change tires so I trusted it and had them change 1 tire, once they are finished I realize the rim is mangled and owner claims that always happens and that it is normal lmao. Knows that he ruined my rim but refuses to replace is. People like this do not deserve to be in business. The owner and the company are a complete joke. Would not recommend to anyone

Jason I. R.

5/5

Best Mechanics in the Kanawha Valley. Hands down...

Brandi J.

5/5

I have been using Bumper to Bumper since opening and Dave is always wonderful each time I go. I always leave feeling confident in the service provided. Amazing group of guys!
Would also like to add Water hose must be fixed because car wash system was working great when I used. 🙂

Douglas H.

1/5

Giving them the benefits of the doubt. Saysbthey are open and they are not. Tried calling the number and no longer active

Tonya B.

3/5

Friendly service, but after talking to people, I was overcharged, and they did service to my car that was not needed. The more I check into the more I am finding out that people are telling me the truth. It's hard to find honest people.

Martin E.

5/5

I have taken my Dually and MR2 there for inspection. Both times they found some issues and let me know exactly the problem. Did not even push themselves to do the repair. I do my own work so that was appreciated and was not hassled in any way.

Sandy H.

5/5

This is what a business is supposed to be, people that care about offering the best service and doing what's best for the customers. I had an issue on a Saturday before making a long trip and they took care of it quick.