Baker Lumber Co, Inc. - Kelso, Washington

timothy W.

In this day and age just being the "local" business doesn't cut it. It's great that there is a strong clientele with the older generation, but rapore with the younger is as important. The customer service here is great, if you are a regular of this store for 20+ years. My experience is just grumpy men who don't make you feel welcomed. Today will be the last day I shop there, I would much rather pay more at home depot just to get friendlier staff.

The icing on the cake is asking your staff to cut wood for me, to be met with resistance and to feel like I was asking to much. You have a saw, with more than enough room. I have a jigsaw that sucks for cutting wood. I left and now am cutting my own wood with a jigsaw.

Ruby R.

The Baker family and staff are a stable in our community. Everyone is so nice and helpful and the quality of materials is so much better than the big chain stores. If you have a question, They provide prompt 1 on 1 service and help without wasting your precious time. I always build with Baker and you should too if you want straighter wood, faster service, and better quality materials at competitive prices for all your building needs!

Travis S.

Awesome local hardware and lumber store and they know their stuff! So glad to have found this store

Dave S.

Super friendly, great service, knowledgeable people, delivered to my residence
They handpicked all my lumber
Baker Lumber is a Real Pleasure to do Business with
Thank You

Chad B.

I've posted on Baker before, so I'll just add a bit more...
It's always a pleasant experience here. The staff is there to help, but not pushy or rude or errogant. I like being able to wander the warehouse and check out the products at my own pace in a free environment. If you buy a large item, it's great to be able to drive your truck into the warehouse out of the weather and load up. They've got forklifts to make things easier as well. They may not have the most extensive variety of hardwoods, but it's more than anyone else in town (to my knowledge.) They can also order items and have it on the shelf within a reasonable time... a few days or so? Thanks Baker!

Micah G.

Great place for building supplies. Baker Lumber is locally owned with knowledgeable employees who know what they are doing. Many, many long-term customers who have been satisfied for years. Always helpful. A really enjoyable place to shop.

Ann A. (.

The woman my husband talked to when he called was unhelpful at all. He called in advance to make sure I would just pay and then get the stuff needed without needing to go to the other building. But, when I got there, they didn't have any idea what I was talking about. The guy that assisted me was helpful though but I have to drive to the other building to get the stuff my husband needed. Being someone who is busy makes this first experience not so awesome at all.

Michael M.

Need some large pressure treated lumber that the big box stores dont keep in stock. Guy in the warehouse was super helpful, had me loaded up immediately, was in and out in 10 minutes. great service, comparable price, will definitely be back.