BAISDEN BROTHERS INC. - Logan, West Virginia

Baisden Brothers Inc.: A Trusted Local Provider

Baisden Brothers Inc. stands as a cornerstone of the Logan, West Virginia community, offering a comprehensive suite of services and products catering to both residential and commercial needs. Located at 373 Enterprise Dr, Logan, WV 25601, and reachable at Phone: 47523775, the company has cultivated a strong reputation for reliability, quality, and exceptional customer service. Their website, Website: baisdenbrothers.com, provides detailed information about their offerings and convenient ways to connect.

Specialties and Services Offered

Baisden Brothers Inc. distinguishes itself through a diverse range of specialized services. Primarily, they operate as a hardware store, stocking a vast inventory of tools, building supplies, and home improvement essentials. Recognizing the frequent need for repairs, they provide a dedicated hydraulic repair service, ensuring equipment operates efficiently and safely. For lawn care enthusiasts, the lawn mower store offers a selection of top-tier mowers, parts, and accessories. Furthermore, they are a trusted source for swimming pool supply, equipping customers with everything needed for pool maintenance and enjoyment.

Beyond these core areas, Baisden Brothers offers valuable supplementary services. These include delivery options for added convenience, in-store pickup for quicker access to purchased items, and a valuable same-day delivery service for urgent needs. Accessibility is prioritized, with a wheelchair accessible entrance and wheelchair accessible parking lot, demonstrating a commitment to inclusivity.

Convenience and Customer Focus

The company understands the importance of efficient service and customer satisfaction. They provide comprehensive assembly service for various products, ensuring proper installation and functionality. Their commitment to quality extends to their repair services, backed by a robust service guarantee. Quick visits are facilitated, allowing customers to receive assistance promptly. Payment options are diverse, accepting checks, credit cards, debit cards, and NFC mobile payments, catering to a wide range of preferences.

Positive Customer Feedback and Reputation

Baisden Brothers Inc. enjoys a remarkably positive reputation within the community, reflected in its impressive 35 reviews on Google My Business. The average opinion stands at a commendable 4.8/5, indicating a consistently high level of customer satisfaction. Customers frequently praise the store's cleanliness and the friendliness of its staff. Many highlight the extensive selection of products, suggesting they have a well-stocked inventory suitable for a variety of needs. The responsiveness and helpfulness of the staff are consistently mentioned, contributing to a positive shopping experience. Specific instances, such as the successful return of a U-Haul tow dolly without issue, underscore the company’s commitment to customer support. The general sentiment reinforces Baisden Brothers as ‘the go-to place’ for home repair needs, characterized by dependability and high-quality merchandise.

Key Features and Benefits

• Extensive Inventory: A wide selection of hardware, hydraulic equipment, lawn mowers, and pool supplies.
• Repair Services: Expert hydraulic repair and general repair services.
• Convenient Services: Delivery, in-store pickup, and same-day delivery options.
• Accessibility: Wheelchair accessible facilities.
• Customer Support: Assembly services and a service guarantee.
• Secure Payment Options: Accepts various payment methods including credit/debit cards and mobile payments.

In essence, Baisden Brothers Inc. is more than just a store; it’s a reliable resource for homeowners and businesses alike. Their dedication to providing quality products, expert services, and a positive customer experience solidifies their position as a valued member of the Logan, West Virginia community. The company’s strategic location, coupled with its comprehensive offerings and commitment to accessibility, makes it an easily accessible and trusted choice for a wide range of needs.

👍 Reviews of BAISDEN BROTHERS INC.

Michael L.

5/5

This establishment has most everything you could need to repair/replace your everyday appliances etc. ! Staff is helpful when needed, and always polite. Big variety of items to purchase when needed most. Check them out.

Mike J.

4/5

Clean facility, friendly staff & good customer service. I returned a U-Haul tow dolly with no issues.

Franky C.

5/5

Baisden Brothers is the go to place for any kind of home repair needs you may have. I definitely suggest this place. They are very dependable with high quality merchandise.

Christopher B.

5/5

I love going to Baisden Brothers, locally owned and operated great prices awesome owner and staff. He employs the young kids and is an all around good owner. I will always shop here

Coco H.

5/5

This place has been around way before I was born.. there’s a reason! Because they treat everyone with respect and always ready to help! When it comes to hardware for your home there’s no place like the baisden bros. They’ll make sure you get the great service you deserve!

Carl W.

5/5

This is what a hardware store is supposed to be. You ask for something and they will usually give you two options. Always helpful and friendly!

David J. S. I.

5/5

Good place to go hardware store

Darren G.

5/5

Great hardware store but it's a little pricey.