AT&T Store - Tucson, Arizona

AT&T Store, located at Address: 4500 N Oracle Rd Suite 167, Tucson, AZ 85705. is a well-known cell phone store and telecommunications service provider in Tucson, Arizona. The store offers a wide variety of cell phone accessories and services, making it a one-stop-shop for all your telecommunications needs.

When you visit the store, you can take advantage of In-store pickup, In-store shopping, and Onsite services. Whether you're looking to purchase a new phone, need help with your current device, or just want to browse the latest accessories, the knowledgeable and friendly staff at the AT&T Store are there to assist you.

The store also offers Delivery and Same-day delivery options, making it easy and convenient to get the products you need without leaving home. Additionally, the store is fully accessible with a Wheelchair accessible entrance and Wheelchair accessible parking lot. The store accepts all major credit cards and offers NFC mobile payments for added convenience.

With 170 reviews on Google My Business, the AT&T Store has an impressive Average opinion: 4.5/5. This high rating reflects the store's commitment to providing excellent customer service and products.

Reviews of AT&T Store

Justin Douglas Mathers

1/5

The manager was beyond rude. She refused to let us into the store at all. We were trying to return 2 items that we were given the wrong price on. Tried to explain to her the we have been trying with AT&T customer service that we were given the wrong price and they told us to go back into the store. Since she wouldn’t accept the return at all I called customer service and then as I am talking to customer service she kept interrupting me as I was attempting to talk to them telling them “make sure you tell them it’s been 60 days”. When customer service was trying to speak she kept interrupting them as well. She kept saying “stop lying to the customer” she would roll her eyes. She called the manager above her as well to try to have the other manager tell us that they could not accept the returns even though it was her employee that misquoted the price. The customer service lady on the phone kept saying she was sorry that the store manager was acting the way she was. My wife asked the manager for a bag at least to carry our items away that she refused to accept the return. She would not get us a bag from AT&T and went to the Cinnabon to get us a bag instead. After getting frustrated with the managers eye rolling and refusing to even allow us into the store we gave up. I would give this a lower than 1 star for the poor behavior of the manager but it will only allow me to give 1 star as the lowest.

James Calloway

5/5

Teion was very helpful over the phone and gave me all the information I needed and even attended to me right away when I walked into the store. She helped me with my account setup, downloading the AT&T app, fixing an issue I had with my phone’s SIM card, and even helped me with upgrading my 2 devices.

Gerald Notah

5/5

10/10 Sophia and teion where very Patient and attentive to me and my old school device. They help me switch over all my information and make sure everything was working properly very much. A happy camper come and see them

Denise Peck

5/5

Elizabeth was so kind and patient with
Me she helped me with my new device. I'm happy with my purchase ☺️ she is amazing

Pamela R. Brinegar

5/5

Excellent Customer service Elizabeth definitely explained everything about my new phone and for only 6$ a month for my new device is amazing. She is sweet and professional I'm definitely coming back for her services!

Carson Lewis

5/5

Awesome people. Very helpful with whatever problems you may need fixed. They will take their time and make sure you leave with what ever you need

Angelica Acevedo4

5/5

Teion was amazing. She helped me and my family with what we needed. Very friendly and gives out a great experience.

cm grabelski

1/5

If I could give ZERO stars I would. The young lady working yesterday morning wasn't interestered in answering out questions. Very RUDE. Needs to take a class in customer interaction. Won't go back to this store again