Arby's - New Martinsville, West Virginia

Arby's: A Comprehensive Guide

For those seeking a satisfying and convenient dining experience, Arby's presents a compelling option. Located at 281 WV-2, New Martinsville, WV 26155, this establishment offers a blend of classic American flavors and a streamlined service model. With a dedicated phone number of 44472080 and a readily accessible website at locations.arbys.com, prospective customers can easily gather information and plan their visits. Arby's operates as a fast food restaurant, American restaurant, and deli, catering to a broad range of preferences. It’s also recognized as a takeout restaurant and sandwich shop, emphasizing convenience and accessibility.

Specialties and Menu Highlights

Arby’s is particularly renowned for its roast beef sandwiches, a signature item that consistently draws customers. The roast beef, often described as hot and juicy, is a cornerstone of their menu. However, the offerings extend beyond the roast beef – chicken nuggets are frequently cited as a superior alternative to those offered by other fast-food chains. The restaurant also provides a selection of crinkle fries, which, while generally appreciated for their crispness, sometimes benefit from a reduction in salt levels. Beyond these staples, Arby’s offers a variety of sides, desserts, and beverages, ensuring something to satisfy every palate. They also provide a dedicated kids' menu, making it a family-friendly destination.

Convenience and Accessibility

Arby’s in New Martinsville prioritizes customer convenience with a range of services. Curbside pickup is available, allowing customers to order and retrieve their meals without leaving their vehicles. A drive-through is also present, streamlining the ordering process for those on the go. Furthermore, the establishment offers takeout and delivery options, expanding its reach to customers who prefer to dine at home. The restaurant operates during lunch and dinner hours, providing options for various schedules. The space is designed to accommodate diverse needs, including solo dining, groups, and wheelchair accessible entrances, parking lots, restrooms, and seating. The facility is equipped with amenities such as coffee, credit card, debit card, and NFC mobile payment acceptance, along with a free parking lot and free street parking. High chairs and checks are also readily available.

Customer Feedback and Reputation

Arby’s New Martinsville enjoys a generally positive reputation, as reflected in its 297 reviews on Google My Business. The average customer opinion stands at 4.1/5, indicating a level of satisfaction among patrons. While some customers have noted concerns about the rising cost of menu items, the overwhelming sentiment centers around the quality of the food and the speed of service. The roast beef, particularly, is consistently praised for its taste and preparation. The chicken nuggets often receive high marks compared to competitors, and the crinkle fries are appreciated for their texture, although a slight adjustment to the seasoning could enhance the experience. The staff are frequently commended for their courteous and efficient service. The restaurant provides a casual atmosphere, suitable for both individuals and families. It supports desserts and facilitates lunch and dinner experiences.

Additional Services and Features

• Onsite Services: The restaurant offers a variety of services to enhance the customer experience.
• Seating: Comfortable seating arrangements are available for diners.
• Restroom: A clean and accessible restroom is provided.

In conclusion, Arby’s in New Martinsville provides a convenient and enjoyable dining experience. Its combination of familiar favorites, coupled with accessible services and a welcoming atmosphere, makes it a worthwhile destination for those seeking a satisfying quick bite or a more substantial meal. The restaurant is recognized for offering both lunch and dinner options.

👍 Reviews of Arby's

PH 7.

5/5

Grabbed the roast beef cheddar sandwich at the drive-thru. Beef was hot, juicy, and delicious. Service was very quick.Prices are getting ridiculous though.

kathleen S.

4/5

Chicken nuggets are better than other fast food restaurants. Crinkle fries were crispy but needed less salt. Service was good and fairly quick. Would recommend

Jim H.

5/5

The guy working behind the counter was friendly and asked me and other patrons how they were doing and if their food was ok. That's nice for a fast food place! He should get the credit but I didn't catch his name. Bearded guy at New Martinsville WV location. Thank you sir! The Mac and cheese bites, ooh so yummy!

shara D.

5/5

I didn't catch the employees name but he was the most polite fast food employee I've encountered in a very long time. He took our order and was cleaning the dining area away from where we were seated but made sure to stop by our table to ask if everything was okay . So definitely 5 star on service and atmosphere my granddaughters nuggets were a bit hard and my husband and I both noticed our sandwiches were a bit skimpy on the meat which is reason for lower rating on food.

Alyssa B.

1/5

They never can listen, and everytime i go the food is wrong, everything’s cold.

Chad J.

1/5

Fry warmer been broken for months or just not In use. I'm done getting cold hard fries that have just been sitting there. This happened twice in a row. Waited a couple months and went back yesterday, I stepped in line and looked over and durecenough old cold fries in the basket n the warmer was off. Myself and another customer just stood there . The place was empty, nobody waited on us, I left, but woulda left anyway. I've Aldo noticed there's no long lines here anymore , Enjoy filing bankruptcy.

angie D.

1/5

This place is a joke anymore. They send out half raw food you call to complain to the manager Robby about the new sandwich which is a cheesy bacon burger on being half raw inside. He said they come from corporate office & we are only supposed to cook them for 1 min & 45 seconds so they are gonna come out pink no where does it say that their burger is coming out half raw or I would've asked for well done. He was not very professional then ordered Mac & Cheese bites well they were burnt again Robby gave an excuse well some don't come with a lot of batter but we gotta cook them through. Not once did he try to make it right whatsoever. The only manager that is any good there is Tabby. Y'all should be ashamed of yourselves not warning the customers about how your burger comes out the general public has a right to know these things before they waste their hard earned money. Robby didn't even try to make it right shame on you never again.

Seto K.

1/5

I told the guy taking my order I wanted 2 roast beef sandwiches and 3 of the steak burger and I got 2 roast beef and 1 steak burger and I was charged the second time when I should not been I am on vacation and I won't be back