Appalachian Power, Rocky Mount Branch - Rocky Mount, Virginia

Appalachian Power, Rocky Mount Branch

Appalachian Power, Rocky Mount Branch is a prominent electric utility company located at 996 Old Franklin Turnpike, Rocky Mount, VA 24151. The company specializes in providing reliable and efficient electricity services to its customers in the region.

The branch office is wheelchair accessible, ensuring that all customers can easily access their services. Additionally, there is a wheelchair accessible parking lot available for those with mobility needs.

Appalachian Power has received a mixed reception from its customers. On Google My Business, the company has 12 reviews, with an average rating of 1.5/5. This indicates that there may be room for improvement in terms of customer satisfaction.

To learn more about the services offered by Appalachian Power, Rocky Mount Branch, visit their website at www.appalachianpower.com. Customers can also contact the branch office directly by phone at (number not available).

Specialties:

• Electric utility company

Other points of interest:

• Wheelchair accessible entrance
• Wheelchair accessible parking lot

👍 Reviews of Appalachian Power, Rocky Mount Branch

Rikki J.

1/5

Our power bill keeps skyrocketing! Nothing differently is being done in our home to warrant such a huge jump in price. In fact, we have become hyper-vigilant in making sure only what we need is on and plugged in. We have TWO SMALL heaters and somehow our bill this month is more than summer months when we had THREE window AC units. Make it make sense. Our bill is normally around hundred and fifty or less, this month it was almost four hundred.

Brent H.

1/5

Constant power flickering and outages with no explanation as to why it’s happening. Takes at least two days to restore power no matter the demand or weather conditions. Garbage company. It’s funny how the power bill is expected to be paid on time, every time, but outages and issues are fixed whenever is convenient for them. Please allow the customers to pay the power bill whenever is convenient and I’ll take back my one star review.

Alyssa E.

1/5

I swear AEP is the biggest scam & gaslighters I’ve ever met nothing can change in your house hood but the bill can go up over $400 in one month is Bs

aaron H.

1/5

Typical of any big company without competition. Always gives an excuse for poor service and lack of follow up. Call and ask for a supervisor and get the run around. They need a competition to knock them down a few pegs

Kris M.

1/5

Appalachian Power is a monopoly that needs to be broken up and have competition in area. If you're using the same amount of electricity the rates should not skyrocket . Greed should be the name of this company I get that all cost are going up but, as a business you could take a hit temporarily so you're customers are not hurting to pay bills. I hope Dominion energy decides to invest out this way and break up the monopoly you have on this area . What y'all are doing is not right .

john M.

1/5

Power keeps going on and off and never used to be this bad it makes me angry when i cant grow vegetables and the power goes on and off no way to grow your own food give it up

tim W.

1/5

Brit A. of Truevine Rd Glade Hill, VA 24092, my grand daughter, wants to know why her power bill has gone from $200 plus per month to $400 plus per month; she cannot afford it. She rents a single wide mobile home with a heat pump and 2 adults and one child in the home. How can you help her financially?

Lisa B.

1/5

Bills outrage don't make no sense