Alfa Romeo of Greenwich - Greenwich, Connecticut

Chris T.

I love my Gulia, but my first experience was with Stamford when my battery died, and they told me they couldn't help me for 2 weeks. True. The next time I needed help, the car was stalling on me, and despite being my daily driver I was told I had to wait 3 weeks for an appointment in Greenwich. Three weeks! They've now had my car for about 3 more weeks, and we're still waiting on parts, nor can they get a reliable update on when my car will be ready. The service reps are very professional, but despite being a high-end dealer, Miller can't handle the service volume (buyer beware) and neither Miller nor Alfa USA obviously don't give a darn about customer experience. I guess they never learned their lesson from the first time they brought Alfa's into the US. I should've bought the BMW.

Laura T.

I have leased several vehicles from Greenwich Motor Cars and have always had a positive experience.
However, my current lease was due to expire and when I attempted to return my vehicle, I had contacted the facility to schedule an appointment.
The representative walked me through the process and scheduled me for today for for my return of the car.
When I showed up for my scheduled appointment, I was told that they would not except my car due to space availabity. And would have to go elsewhere. I was very disappointed and spoke to three levels of management about the need to return the car immediatly ,since the lease was expiring .
There unanimous response was you’ll have to take your car elsewhere.
This is not the kind of customer service I would expect from them and was extremely disappointed with them.
I will not return.
If I could give a review of no stars I would.

Robert M.

I went to Greenwich Alfa Romeo (Miller Motors) prepared to lease an Alfa Romeo Giulia TI Sport. Although I had an appointment, the sales staff didn’t have time for a test drive on the highway (I didn’t want to commit without driving the car over 40 mph). Furthermore, the salesman wouldn't negotiate price while I was at the dealership unless I gave an immediate deposit. The exact words were "give me a credit card and we can talk". So, I drove to Danbury Alfa Romeo for a test drive and was immediately impressed by the attitude of the salesman (Joe) and the sales manager (Gary). However, I still wanted to lease from Greenwich Alfa because getting to Danbury for service is a major inconvenience and Greenwich Alfa’s service center in Stamford is walking distance to my home.

After negotiating with Danbury Alfa, I contacted Greenwich Alfa and provided the numbers to the salesman in the hope that I could make a deal. Interestingly, they refused to negotiate (arrogance in my opinion) and then took the time to point out that if I leased from another dealership, that they would not provide loaner cars and if there was an issue with the car, that I would be placed in the cue behind “their clients”.

I mentioned this to the manager at Danbury Alfa who immediately mitigated my concerns. How ? They understand that Danbury is inconvenient for lower Fairfield County and if there's an issue with the car, they'll pick it up and deliver a loaner car to me in Stamford! Overall, I was extremely disappointed in the attitude and the veiled threat regarding having my new Alfa serviced at Greenwich Alfa’s Stamford location.

Nick C.

Drove off with my new Alfa Romeo Giulia this past weekend… Andrew Fierman made the entire experience absolutely incredible, enjoyable, and unforgettable. He is an amazing salesman, but more importantly an amazing person. This was a special purchase for me, and he went above and beyond to make my family and I feel excited and at ease throughout the entire process. By far the best experience we’ve ever had at any dealership ever. Thankful I chose Alfa of Greenwich!

Peter S.

My experience with the dealership was outstanding. Dennis is an honest, straightforward salesman who listened to what I was interested in and was then able to provide me with the information that made my ultimate choice of car an easy process. There was no pressure but rather things proceeded at my own pace. This is clearly the dealership to buy your Alpha, as they have a tremendous capability of getting the car one wants and have such a well respected service department. All that plus one can wonder a few steps and take a look at a Ferrari or two. By the way, my Stelvio is a wonderful car!

Ben M.

Great experience. The Miller Motorcars family of dealerships are always professional and highly respectful of their customers. This is my third purchase from Miller; my first from their Alfa Romeo dealership. The experience was the same as I've come to expect from Miller's other stores - far superior to almost any other car buying experience. Thanks to everyone at Alfa Romeo Greenwich for another enjoyable car buying experience.

Wang W.

Another great Miller Motorcars dealer. Alfa Romeo of Greenwich got me into a new 2018 Giulia QF with a week of me expressing interest. Dennis White helped me every step of the way and was always available for questions. His expertise in the brand and cars in general allowed for engaging conversations between two fellow enthusiasts. Being part of the Miller Motorcars group, Dennis not only represents the high standards and professionalism required by Miller but also the passion and enjoyment that all car enthusiasts get from these wonderful machines. Thank you Dennis and thank you Miller Motorcars for another great experience!

Eduardo A.

Our salesperson Hazem was amazing. He took great care of my Son on his newly purchased Alfa Romeo Giulia. Hazem offered great advice on maintenance, servicing, and overall care for the car. Hazem was very professional and I had a great overall experience with him. My son and I were extremely great ful for his work.