ActivWall Systems, LLC - Martinsville, Virginia

Georgia N.

I couldn’t be happier with my new gas strut window. I did a deep dive on these type of windows in the US and I couldn’t find anyone who had as many sill options. Which made it the best window for us being in the north east weather. Having no sill is beautiful just not really conducive to our climate, but with activwall’s options we were able to get the most minimal looking sill. Not to mention the feature of the kickstand, which no one else had to offer, that my husband loves when he’s cooking .
Not only did they have the least leadtime of any other window as well. The customer service was amazing. A small cosmetic thing on my contract was different than the window we got and within a week they had someone to my house to repair it exactly as promised in contract. No pushing no arguments on the phone. Theywere absolutely to their word. I find that hard these days and can truly appreciate this type of service and care for their product. I couldn’t recommend them more and even though I don’t normally write these, I had to because I was completely blown away by how on point they are. Thank you for my new window! Now my kitchen feels like it’s in my garden.

Andrea M.

Great company to work with. I ordered a 84x44 large window for our Kitchen deck pass thru, which we love! Nikki was amazing, very quick to respond to every question or concern I had. I would definitely recommend working with this company!

David Z.

Activwall was more than happy to sell me a $7,000 window, but the customer service stopped there. AFTER the transportation company received my 485lb window, I was informed they couldn't put it in the garage of the home were building, but instead it has to be left at the curb since we have gravel and not cement or paved driveway yet. Good customer service...since they do this for a living, would be to notify the consumer that their product is being sent out for delivery, and here is a "pre-delivery checklist" to ensure a perfect delivery of your product. OR finding another solution, and NOT what I was told by one of their managers:

"We processed the order as requested and shipped the item after payment, which is our standard process. It is honestly not the responsibility of ActivWall or the carrier to ensure that you are able to receive the window". Nikki Compton - National Sales Manager

Mike C.

By the grace of God, I found activewall. I was in need of an awning style window for a commercial renovation project we were working on. Amazingly enough, I was scrolling through Facebook and stumbled upon an ad for activewall which was advertising a gas strut awning window. I reached out to the company and was immediately put in touch with a rep named Quintin who answered all of my questions. Within a few days we had sorted out all of the details and I placed my order. Rob, who is a representative of the company reached out after the order, to talk about the order and review some details with me. He was overly helpful and exuded a passion for the company and the product that was contagious. His passion for manufacturing a product which help provide jobs for his local community was a reminder of how great our country is. I could go on and on about the level of customer service this company u provides. But ultimately you’re here to read about the product. You will not be disappointed. The awning window I received was delivered in the time frame promised. It was packaged with extreme care to e sure no damage or delays and was exactly as planned. The gas strut window operates smoothly. I am so glad I found them on Facebook. Five stars all around. Highly recommended not only for their dedication to producing a high quality product, but also for keeping this process in the USA and providing jobs for Americans. Keep up the great work!!

The O. R.

Great customer service! Installation was clean and efficient. Our Dock Bar has a whole new look!

J

Great product and a great company. I spoke with Nikki Compton, she is extremely knowledgeable, friendly and professional. I highly recommend doing business with these folks.

Kacel W.

Outstanding products, Great people to work with and always friendly from the start of the project to the end.

Jay A. L.