Ace Hardware of Middletown - Middletown, Connecticut

Overview of Ace Hardware of Middletown

Nestled at 480 S Main St, Middletown, CT 06457, Ace Hardware of Middletown stands as a beloved local institution, offering a comprehensive selection of hardware, home improvement, and paint supplies. Their dedication to providing not just products but also exceptional customer service is evident in their wide range of services including tool sales, assembly services, and repair services. With a phone number 0347-6588 and an accessible website acehardwaremiddletown.com, they ensure customers can reach out anytime.

Key Features and Services

- Specialties: Known for their robust hardware store, Home Improvement Store, and Paint Store, Ace Hardware also caters to those in need of tool store essentials.
- Convenient Services: Offering curbside pickup, delivery, and both in-store pickup and in-store shopping options, they cater to various customer preferences.
- Accessibility: Emphasizing inclusivity, the store boasts a wheelchair accessible entrance and parking lot, ensuring all customers can enjoy a hassle-free shopping experience.
- Additional Services: From assembly service and repair services to a service guarantee, Ace Hardware goes the extra mile to ensure customer satisfaction.

Payment Options

For added convenience, Ace Hardware accepts a variety of payment methods including checks, credit cards, debit cards, and even NFC mobile payments. This versatility makes shopping at Ace Hardware a breeze.

Customer Experience and Ratings

With 263 reviews on Google My Business, the average opinion of Ace Hardware is a highly commendable 4.1/5. Customers rave about the store's helpfulness and well-stocked inventory. Many highlight its perfect location, avoiding the overwhelming aisle experience common in larger stores, and commend the competitive prices that make it a standout in the coast of Maine. The succinctly positive feedback like "JUST RIGHT 👍🏼" reflects the satisfaction customers feel when shopping here.

Recommendation

For anyone in search of a reliable and customer-focused hardware and home improvement store, Ace Hardware of Middletown is an excellent choice. Their commitment to providing a wide array of services, accommodating payment options, and ensuring accessibility makes them a top pick for both DIY enthusiasts and those in need of professional repair services. To experience their exceptional service firsthand, consider visiting their store or exploring their offerings online at acehardwaremiddletown.com. Whether you're looking for advice on assembling furniture or simply need to pick up some essentials, Ace Hardware promises to make your experience not just convenient, but also enjoyable. Don't miss out on their excellent service guarantee and the chance to leave with your purchases delivered swiftly, should you choose. Visit them today and discover why they're a cornerstone of the Middletown community.

👍 Reviews of Ace Hardware of Middletown

Eleanor N.

5/5

Always helpful and well stocked. Great place to have keys cut. Good prices on coast of Maine soil too... Good location and not so big it's miles of aisles.
JUST RIGHT! 👍🏼

Jim C.

4/5

I like the convenience of having an olde tyme hardware and general store nearby. I wish they had an “old guy”…the fella that knows everything about everything and everyone in town.

My most recent visit had me returning something without a receipt and it went quickly and smoothly.

Whether you need paint, hardware, canning supplies or windshield wipers, hot sauce and a 10mm socket, Ace is the place!

One star deducted for the “old guy”.

Muhammad T. C.

1/5

Terrible Return Policy.
I purchased hoses from this store, and they started leaking almost immediately. When I went back to return them, the manager refused, claiming they were "used" and could not be accepted. Extremely disappointing experience

Anne H.

5/5

I love this place. Everyone is always so helpful and wonderful just like the commercial says. Seriously though they really are. I made an online order through the big Ace website. The big company messed up and forgot to ship things, changed the biggest part of my order from home delivery to store pickup...did i mention it was a ride on mower? Well I went in and asked about it. Let me tell you about the best customer service I've ever had. Everyone was so nice and immediately was working to correct this. Joey chased down my missing parts in a day and built my mower and delivered it to me. Showed me how to use it (I'm new to the electric zero turn world) and was just such a great guy. I had to make a point to leave a review because let's be honest, only angry people do. I'm beyond estatic with the service there and highly recommend this Ace!

Justin D.

5/5

We’re here at least once a week getting something for the shop. It’s our go to hardware store. Pretty decent size selection of items and tools.

Matias G.

5/5

Avery in the Key cutting department was awesome. Excellent customer service, and very knowledgeable about different car keys.

Definitely recommend coming here instead of the Dealership.

Michael S.

5/5

This local hardware store has an excellent selection of items. They also carry quite a few odds and ends that you won't find at The Home Depot. This is the only place to have keys made, the duplicates they cut will actually work. Unlike the bigger hardware stores.

James M.

4/5

I go to my Ace store for advice and inspiration, both always available and both always free