Cadillac Mountain Sports - Ellsworth, Maine

Cadillac Mountain Sports: A Premier Sporting Goods Destination

Cadillac Mountain Sports is a well-established and respected sporting goods store located in Ellsworth, Maine. Situated at Address: 32 High St, Ellsworth, ME 04605, United States, the store has cultivated a loyal customer base by consistently offering a comprehensive selection of equipment and expertise. Contacting Cadillac Mountain Sports is convenient through their Phone: 2076677819 or by visiting their informative Website: cadillacsports.com.

### Core Offerings and Specialties

The store specializes in sporting goods, catering to a diverse range of outdoor enthusiasts and athletes. Customers can expect to find a vast inventory suitable for various activities, including hiking, camping, kayaking, and general recreational pursuits. Notably, they maintain a particularly strong selection of canine gear – a standout feature that reflects a commitment to supporting outdoor adventures for both humans and their four-legged companions. This includes specialized apparel, accessories, and equipment designed to prepare dogs for hiking, camping, and other outdoor explorations. The store’s inventory is consistently praised for its breadth and quality.

### Customer Experience and Services

Cadillac Mountain Sports places a significant emphasis on providing exceptional customer service. Feedback consistently highlights the friendliness and knowledgeability of their staff. Several customer testimonials describe interactions with knowledgeable employees like Caleb, who demonstrated a remarkable ability to assist customers with complex decisions, particularly when upgrading kayaks and accessories. His professionalism and willingness to answer all questions thoroughly are frequently mentioned as contributing to a positive shopping experience. The store’s operations are designed to be accessible and convenient for all visitors.

* In-Store Pick-Up: Customers can conveniently collect their purchased items directly from the store.
* Delivery: Delivery options are available, ensuring that customers can receive their gear without the hassle of a trip to the store.
* Accessibility: Cadillac Mountain Sports is committed to inclusivity, offering a Wheelchair-accessible car park and a Wheelchair-accessible entrance, ensuring that individuals with mobility challenges can easily access the store.
* Payment Options: The store accepts a variety of payment methods, including Credit cards, Debit cards, and NFC mobile payments, providing flexibility for customers.

### Positive Reputation and Feedback

Based on reviews on Google My Business, Cadillac Mountain Sports enjoys a strong reputation, with a Average opinion: 4.3/5. This high rating underscores the positive experiences shared by customers. While some reviews note a potential challenge in securing assistance from staff at times, the overall sentiment is overwhelmingly positive, emphasizing the store’s extensive inventory and the helpfulness of its team. The store’s ability to cater to a wide range of customer needs, combined with its commitment to accessibility and convenience, contributes to its success.

### Key Features and Benefits

Here's a breakdown of key features that contribute to Cadillac Mountain Sports' appeal:

* Extensive Product Selection: A wide array of sporting goods and canine gear.
* Knowledgeable Staff: Experienced employees providing expert advice.
* Convenient Services: In-store pick-up and delivery options.
* Accessibility: Wheelchair-accessible facilities.
* Multiple Payment Options: Accepts various forms of payment.

Cadillac Mountain Sports represents a valuable resource for anyone seeking quality sporting goods and a welcoming shopping environment. The store’s dedication to customer satisfaction and its comprehensive offerings make it a preferred destination for outdoor enthusiasts in the Ellsworth area and beyond. Visitors can expect a quick visit and a pleasant experience, reflecting the store's commitment to efficient and enjoyable service.

👍 Reviews of Cadillac Mountain Sports

Jack M.

4/5

Have a great inventory. Sometimes it's difficult to get someone who works there to assist you.

They also have a great inventory of canine gear, everything you could think of when it comes to getting your dog ready to go hiking, camping, or just chilling.

Steve L.

5/5

My new Osprey backpack is just right. Price, and salesperson were great. A wonderful store.

Kelly L.

5/5

Super friendly staff and great selection of items!

Melinda B.

5/5

I walked into the store wanting to upgrade my kayak. Caleb was superb in helping me with a new boat and accessories. He was very friendly, knowledgeable, professional, and answered all my questions.

David J.

5/5

This is a very nice store with a wide variety of high quality products. I was particularly impressed with the variety of running shoes that they had. I purchased a pair of Topo shoes (a brand I was not familiar with until I found them at this store). The shoes are awesome -- the best running shoes I've ever had. The salesman was very knowledgeable and helpful. He even invited me to purchase a couple of pairs so I could try them at home to make sure I got the right size. The return process was super easy.

The clothing options were extensive and high quality. I purchased a ExOfficio sweater, with the bug repellent fabric --a must have for summer in Maine, for my wife. She loves it!

Overall, this is a very nice store, with a lot of nice products and great staff! I highly recommend.

Rich T.

1/5

They say customer service is dead and when it comes to Cadillac Sports, they are right!
Went in today to pick up a much needed pair of new hiking boots. Walked in with 3-4 “sales people” standing around the front desk. I asked where the shoes were and was directed to the back left corner. Looked at a decent selection of shoes for 15 minutes wondering which over priced ones to buy and no one made it over or interacted with me at all. I was the ONLY person in the entire store and they knew I was the interested in shoes, which needed to be retrieved out back. Evidently they were too busy conversing at the front desk to be bothered to help the only customer in the store. On the way out, one piped up with “all set” to which I replied “yes, looks like all of you are too busy”
Not sure how they make any money with staff like this! Good luck if you go in. You’re on your own!!

Maria C. H.

5/5

My husband I and I went in recently looking for cross country skis and feeling pretty unsure where to begin. Nick was INCREDIBLY helpful and patient - really took the time to walk us through the options for skis, boots and poles. I would've given 5 stars simply for the experience we had in the store and the quality of customer service, but having used the skis a number of times now, we're also really thrilled with the skis we chose! They're just right for our purposes. Thank you! We'll be back.

LA R.

5/5

Extremely helpful and knowledgeable staff. Was able to purchase replacement hiking shoes and appropriate socks for healing a previously sprained ankle. Patient and kind. Also found great polarized sunglasses at a reasonable price, though they carry a number of high-end and designer models. Great Bar Harbor store.