Davis Furniture - Wenatchee, Washington

Lisa

Prettiest showroom in town. Carol was helpful and ordered us exactly what we wanted. The delivery team was great. We are enjoying our new loveseats!

Nikki H.

I cannot say enough good things about our experience with Davis Furniture and would give them more stars if I could.

After a completely horrible, awful experience with ordering furniture via Ashley online, we went to Davis in desperation because we had family coming from out of town and no where for them to sit as Ashley kept pushing our delivery date back.

Sabrina was so helpful and understanding on the phone. When we got to Davis, she set us up with Kellie who took our experience from good to GREAT! She showed us options that were similar to what we had ordered from Ashley online and was so helpful and personable, not pushy, and gave us time/space to talk amongst ourselves. Overall amazing 🤩

We picked out a new couch on Wednesday and paid for it on Thursday and was told it would be delivered by Friday. And guess what? It was!! The delivery happened exactly as we were told it would which was super refreshing considering we had been waiting for 2 months for our furniture from Ashley online.

The guys that delivered the furniture were super nice and accommodating when we asked if they could put down blankets on the floor because we have brand new carpet and don’t want shoes on it. They then took it a step further and asked me for plastic bags to tie around their shoes! They were patient while we decided where we wanted the couch and we are very happy with how they put everything together.

Overall, our experience with Davis was just phenomenal. Their kissing cancer goodbye sale also made it a super easy decision - can’t beat 40% off! I will never shop at a big box furniture store again and for as long as we live in Wenatchee, Davis will be our only stop for furniture.

Disclaimer: Davis does also sell Ashley furniture. As we chose to purchase something that wasn’t an Ashley product, I can’t speak to that experience. In hindsight, I do wish we would have just ordered the Ashley couches through Davis rather than doing it online, as I’m sure it would have worked out better.

Logan C.

We were pleasantly surprised yesterday when we went to look for some lamps, only to discover that they had a great sale going on. Ended up getting a Lazy Boy recliner that we'd decided we would want to get sometime. Stephanie was very helpful and it was a great experience. Also the guys in the warehouse were kind and helpful as well.

Tiago P.

Had a very pleasant shopping experience there today. Meag was very helpful and knew exactly what I was looking for. Showed me this Simply Amish bed and it was perfect. Great customer service and really nice furniture.

S C.

This is gonna be a long one:
We recently bought two chairs. Our sales representative was Denise and she was great. She answered all of our questions, was personable, and helped us all throughout the buying process. I was instructed to call the day before I wanted to pick up the chairs. This way, the chairs could be put together, fully scotch guarded, and fully dry before I picked up. So I did.
The next day I even called to make sure no one would be at lunch etc. I signed the paperwork for pick up and proceeded to parked outside of the door instructed, and wait. An employee checked in with me, asked my name and went to get my chairs. The employee reappeared with a chair that was NOT mine, and then went to retrieve MY order and was gone for about 15 min. After telling me that the chairs were not even put together and that it would be an additional 10 minutes, I said that's fine, and asked if they were at least scotch guarded. The employee told me no... So I said that I would be back the next day to get them. I went back upfront and asked the front desk for my paperwork I had signed. I explained what happened and that I would be back tomorrow for my chairs.
Later the same day, I received a phone call from Sabrina, in management. She informed me that they would make sure everything got done and they would deliver the chairs to my house. Everything worked out, until that evening when we discovered that the chairs were not scotch guarded, or VERY LIGHTLY done. It is pretty obvious when a protective coating has been done. So I called Sabrina back. She informed me that she would get ahold of the appropriate person to help. By the end of the day, Sabrina told me to expect a call the following day from someone that would help me. It has now been 4 days with no phone call.
So, all in all...my order wasn't ready when it was supposed to be. Not even put together or treated as paid for and agreed upon. Yes, my chairs were delivered.. however, they are still not treated, and the customer service I have received after paying for my items is severely lacking.
Would NOT recommend shopping here.

Kobe H.

Me and my fiancé bough this very nice entertainment center. That’s the only good thing I can say. First, the day after we bough this for 1500 “on sale” we saw the website for the same store online in our same city 850! What! Worse than that we bought the floor model… no discounts on that. We financed it as well to try to save some money, the company they go through for the financing never sent the card to be able to make the payments! Why and how they sell any furniture at all is beyond me, I suppose most of there business is not repeat customers. Please don’t shop here, they will overcharge, underdeliver and legally scam you.

Sandee D. H.

We had a pleasant experience with Carol as our sales person. She took her time, showed us everything in the store related to our search and made purchase our sofa easy and painless. We have always shopped at Davis and always with good service and products.

Karin A.

I have worked with two different sales people this year, one helped me find a couch and the other 2 living room chairs. Both were helpful, knowledgeable, listened well, shared ideas, were never pushy, were patient, and very friendly. I now have a new couch and 2 chairs that I love and were pleasant shopping experiences.