Associated Materials LLC - Yuma Manufacturing Plant - Yuma, Arizona

christal olsen

I would give a negative number if I could. Associated Materials/Alside installed 3 windows to our house several years ago, including warranty. All 3 window installs sag and hard to open and lock we called Assoc. Materials to replace it. They said regardless of whether the window was under warranty or not, I still had to go through their claims process. I filed the claim, completed the forms, all documentation, and sent several pictures of the windows with its’ serial number. They told me my claim was incomplete, and they needed more information. The information they requested was the same as what I had sent before, but I resent anyway. They responded again by e-mail stating they needed additional information. I called and spoke with a representative that was clueless. I asked to speak with a supervisor and they said one would get back to me, but I never heard from anyone. I continued to receive e-mails stating they needed additional information. I called again, and they told me the serial # I provided did not match the window. How can that be? I took a picture of the serial # from the windows. I said if the serial number did not match the window, then a quality issue occurred in the manufacturing process. I asked repeatedly to speak with a supervisor and they said one would call, but never did. This endless series of useless e-mails and phone calls continued from Nov. 2023 thru Jan. 2024. After 3 months of these unprofessional & puerile behaviors, I was done with them

roberto ramirez

I had a 9am appointment, it is 3pm and there still 2 truck ahead of me. Must park on the street and walk to the man hole to check in. They will get you number to call you when is your turn.

Børn Guīłty

No regards to human safety. Termination to the injured instead being sent to the hospital,
Forgery of data entry claiming tardiness against employees if the employee is liable by simply not following unsolicited protocals.

Jacob Preciado

I was drug tested for simply leaving my work boots at home and got fired for leaving the worksite" when I going to my employer elwood to submit my drug test. Lack of communication.

Nader Botros

I been here for 5 hours and I didn’t get door to unload when I asked them they told me 2 more hours

Michael Cardenas

I tried calling for 2 hours and never got an answer. Recorded msg only

Gilberto Segura

hector cruz