Roots Nursery & Landscape - Yakima, Washington

Kirstin S.

I asked the cashier for a discount on a $40 peach tree stripling with curled-up leaves and insect holes all over. She said she'd have to call the manager. A fat woman waddled up and stopped 20 feet away and demanded "What's wrong with the tree?!" I told her to come closer and she could see. I showed her the chewed up, holey leaves and the canker on the trunk but she lost interest and walked away saying "I'll have to get my manager." Then a fat man with a lazy eye waddled up, and glaring at me (well, one eye was glaring at me - the other was looking past me) snapped out "Ain't no discount!" They all acted like I was trying to cheat them or steal from them or something. I left the blighted tree sitting on the counter and walked out. These are not happy, friendly people - avoid this place if you can. The fruit trees at Home Depot are much better quality anyway. I've attached photos of all the trees I've bought from Roots Nursery over the years, but there ain't gonna be no more.

Vladimir L.

Awesome receiving crew. Unloaded my truck with topsoil quickly and professionally.

J W.

Finally stopped to check out this nursery. I live in Cle Elum so I’m used to going far for what I need and highly value the customer service I receive when I arrive after such a long drive.

This nursery checked all my boxes. I was greeted by a friendly gentleman and was able to mosey around and take it all in without being bombarded or hovered over. Then when I was ready to make decisions, I had no problem getting the help I needed.

The plants were in beautiful shape, had ideal growth for mid May. I even found wire vine and varieties of sweet potato vine/ ipomoea with good length. They had some different plants that you won’t find at big box stores as well. Lots of trees! They had some beautiful Japanese maples with interesting shapes.

They had an incredible supply of irrigation parts, tools, etc. Also, whoever was assembling the basket/ container plants did a nice job! They inspired me.

p1014 (.

I do a lot stuff with PVC for aquarium and sprinklers for my own projects. Yes you have another massive irrigation shop in town. However there are components I have spent years looking for, this place had them all be it no longer needed. That said another gem here is 3 sizes of pond weir assemblies for reasonable prices. Pond project will soon get one. So looking for uncommon drip parts or pond stuff, check them out.

Staff are overall great. The place is much larger than expected. I would like to see them get racks for the small pots on the ground or at least have a taller sign for the lot present. Other issue is not everything has prices. Given mass of plants understandable, but a taller sign with data and cost are a good solution.

As far as I saw prices really were not out of line. You’ll certainly find a good variety. Can you hit big box stores, sure but one cultivates locally and other imports everything. Plus Roots had varieties not typically seen. The Succulents are an example, plus rhubarb types. Also had mulch based natural fertilizers not chemical there for a reasonable price. I didn’t get pictures of plant areas as those exist, the parts isles were not scene.

Charity W.

Went flower shopping yesterday. They had a lovely selection of beautiful flowers. The outside helper was courteous and very helpful! Then I went inside to pay. The young lady accidentally overcharged me. It was a minor basic mistake that could have been resolved quickly...instead she decided to make a rude comment about how she never miss counts but "if you say so, I guess I'll refund you". Then she helped someone else and decided she did indeed want to come out to my car to count again, which she did. After counting 3 more times she finally huffed and said I'll need your card again to refund you. No apology, no I'm sorry, or my mistake or anything. Just a huffy, rude young lady who couldn't own she made a simple mistake!! Last time I'll be shopping at Roots! Customer service is super important to me and that entitled young lady ruined shopping at Roots for me!!

Nena A.

Im not a local to yakima, but this place is definetly worth the trip, I would go back just to visit again! The staff were friendly, it was nice, clean and organized. They DO have a restroom available inside for cutsomers fyi. (for us "out of towners" that MATTERS) Pretty minimal indoor house plant selection, theyve got about 10-15 of them (saw some BIG ones too!) But they have a huge variety of outdoor acessories, plants, shrubs, treas, and flowers.

Zion S.

Good nursery… prices are a little off in some items… but you can always find your garden needs… good parking… great staff… really love to buying here… thank you for such a great neighborhood place

Kat

There is so much more here than meets the eye! You can take an hour to wander through wonderful selections. Help is always around for advice and carry to the car!