Maxcare Medical - Kennewick, Washington

Maxcare Medical - Your Trusted Medical Supply Store

Located at 7103 W Grandridge Blvd, Kennewick, WA 99336, Maxcare Medical is a reliable and compassionate medical supply store that specializes in providing high-quality medical equipment and supplies. With a phone number of 5096191498, and a website at maxcaremedical.com, Maxcare Medical is dedicated to helping patients and healthcare providers meet their medical needs.

Specialties and Services:

• Medical supply store
• Oxygen equipment supplier

In addition to their specialties, Maxcare Medical also offers several other points of interest, including delivery, same-day delivery, wheelchair accessible entrance, wheelchair accessible parking lot, and accepts payments through credit cards, debit cards, and credit cards. This commitment to accessibility and convenience sets Maxcare Medical apart from other medical supply stores in the area.

With a total of 12 reviews on Google My Business, Maxcare Medical has received an average rating of 3.9/5 stars. Customers appreciate the level of care and accommodation provided by the staff, as well as the store's ability to meet their specific medical needs. One customer, for example, switched their CPAP script to Maxcare Medical after experiencing a drastic difference in care compared to another medical supply store.

Maxcare Medical's commitment to providing quality medical supplies and exceptional customer service has earned them a loyal customer base. Whether you are in need of oxygen equipment, daily medical supplies, or simply have questions about your medical needs, Maxcare Medical is here to help. With their convenient location, wide range of services, and dedication to patient care, Maxcare Medical is the go-to medical supply store for both patients and healthcare providers in the Kennewick area.

👍 Reviews of Maxcare Medical

Brian H.

5/5

Went there today after attempting to get supplies elsewhere. Such a drastic difference in the level of care and desire to accomodate my simple needs. I had asked my doctor's office to send cpap script to the other place. Just called amd had them switch to Maxcare.

Robert G.

1/5

Sorry Place To Do Business,
gave me a faulty machine. I think it was used. Took it back and it took extremely long time to get new one. Said he would mail it to me. He did not. When I first got the machine the mask the Doctor, he advised they were eliminating that mask. I wrote the company and found out that was a complete lie. Does Not deliver any of the supplies as needed at all. I called today and advised them that I was not doing business with them because of the lousiest service of any business I have ever done business with. Check else where is my opinion.

Kristen D.

3/5

When my CPAP broke they were super helpful about getting me a loaner until I could get in to see my doctor for a new prescription. So when I needed to get a new one, I went to them. If you want a ResMed type machine, they can totally help you out. If you want a Respironic brand, which I did as that is what works with my VERY expensive backup battery that I use for camping and power outages, you could be waiting a very long time. I ordered it on Oct 1 and they said I would have it by the 12th. I didn't get it. I was then told (on the 11th) that it would be in on the 17th. I checked back on the 22st (as I had been out of town) and was told it would be on the 24th. I have called 3 times since then and the receptionist doesn't know anything and the technician still hasn't called me back. It is now the 30th, 4 weeks after ordering what I wanted, and I am still waiting on my new machine. My doctor wanted me to come back after 30 days to report on how it's working. I hate to have to tell him I haven't gotten the machine yet.

M Y. S.

1/5

I went in for a boot. I was told my insurance was out of network. I told the man there I had a health savings plan so it was fine to go ahead and get one. He said they can't run the card. He would sell me the boot at cost but I needed cash. I told him i didnt have cash and that it was a card to be used for such items. He said he cant run a card and a check would be ok. I said "no thanks" and walked out. I thought this to be very strange behavior for a business.

Jerrod L.

5/5

Originally had a miscommunication. I was tired from a broken cpap machine and wasn't very happy (and wasn't the best customer to deal with). The owner contacted me directly, solved the problem and went way above and beyond. I'm thoroughly impressed after bad experiences with local businesses in the past. They've earned my business for as long as their doors are open. Thanks guys!

Joseph D.

4/5

Was able to talk to a real person...right away. Refreshing. They were very professional and helpful. I would give them five stars but only used them twice so far...give them a try over the other place

Fizz

5/5

The people here are awesome!! They helped me out with different issues I had, and were super nice!!

Shanie V.

3/5

My supplies are never sent on time,i have to go out of work to their store to ask for them! when i ask for supplies i get some of them or told they're sent out in the mail..ha really!