Moses Lake City Water Division - Moses Lake, Washington

Address: 11789 Rd 4 NE, Moses Lake, WA 98837.
Phone: 5097643937.

Specialties: Water utility company.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 4 reviews on Google My Business.
Average opinion: 1/5.

📌 Location of Moses Lake City Water Division

☎️5097643937

⏰ Open Hours of Moses Lake City Water Division

Monday: 9 AM–5 PM
Tuesday: 9 AM–5 PM
Wednesday: 9 AM–5 PM
Thursday: 9 AM–5 PM
Friday: 9 AM–5 PM
Saturday: Closed
Sunday: Closed

Moses Lake City Water Division

Moses Lake City Water Division is a reputable water utility company located at Address: 11789 Rd 4 NE, Moses Lake, WA 98837. They specialize in providing essential water services to the community. The company can be reached at Phone: 5097643937. Their website is currently not available.

Specialties: Water utility company

Other points of interest:

Wheelchair accessible entrance
Wheelchair accessible parking lot

Opinions: This company has 4 reviews on Google My Business.

Average opinion: 1/5.

Moses Lake City Water Division plays a crucial role in ensuring a steady supply of clean water to the residents of Moses Lake. The company's commitment to providing essential services is evident in their dedication to maintaining a reliable water infrastructure. Despite having a relatively low average rating based on the available reviews, it is essential to consider that water utility companies often face unique challenges that may impact customer satisfaction.

The wheelchair accessible entrance and parking lot are commendable features, as they demonstrate the company's efforts to accommodate individuals with disabilities. This is a positive aspect that sets Moses Lake City Water Division apart from other businesses in the area.

While the company may face room for improvement based on the current reviews, it is crucial to recognize the importance of their work in maintaining the well-being of the community. Prospective customers should consider these factors when evaluating Moses Lake City Water Division for their water service needs.

👍 Reviews of Moses Lake City Water Division

Moses Lake City Water Division - Moses Lake, Washington

Georgia L.

1/5

First of all don't go in person to pay bill the staff are not the friendliness and can actually be very rude. I have never had my water turned off in my whole life and I'm 70 years old! Last month our bank account was hacked (very traumatic). My husband and i are old and have severe health issues. We didn't know what to do. We have auto pay on all bills but they had to close our account and start a new one and we had plenty of money but no access to it. The city turned our water off. I thought something was broken and was going to call repair. They said they called and left a message. What message Why can't they a least put a note on your door? Once i found out what happened i borrowed the money, (because we couldn't get into our account yet)paid them off, which included a 30$ service charge. What about other old folks that are worse off then us? Please do more than leave a message on the phone that no one might hear!

Steven H.

1/5

I did not even realize my bill was behind. I did not receive a late notice except for what was on the current bill I received and that the water would be shut off when I opened it. No phone call or reminder about my bill. Found out about 7:00 last night I had no water. I have medical devices that require water and live on disability. I am going to ask for an extension arrangement as well as the late fees they will hit me with before turning it back on and get this taken care of and maybe they will send a reminder next time. Which zI highly doubt. I know this is my fault for forgetting but hey, sometimes a reminder does a whole world of difference.

Your N.

1/5

Possibly the worst customer service ever. I thought consolidated the disposal was bad. Moses Lake utilities is even worse. I’m sorry that you serve the public and if we have questions that we ask them and you find them not to your liking.

Cherrie J.

1/5