Basin Pump Service - Moses Lake, Washington

Basin Pump Service: Your Trusted Pump Supplier in Moses Lake, WA

Basin Pump Service is a renowned pump supplier located at 4455 Rd 4 NE, Moses Lake, WA 98837. With a strong commitment to excellence, they have been providing top-notch water pump supplies and water testing services to customers in the area for years. The company is easily accessible via phone at 5097658795 and through their user-friendly website at basinpumpservice.com.

Specialties and Services Offered

• Pump supplier
• Water pump supplier
• Water testing service

In addition to their core offerings, Basin Pump Service provides wheelchair accessible parking lots and accepts both debit and credit cards, making it convenient for customers to access their services. With a strong online presence, the company has garnered 35 reviews on Google My Business, boasting an impressive average rating of 5/5.

Amazing Customer Service

One of the standout features of Basin Pump Service is their exceptional customer service. Many customers have praised the company for their promptness and willingness to go above and beyond to resolve issues. For instance, one satisfied customer shared that when their water equipment malfunctioned, Basin Pump Service was the only company that came out to fix the problem within 30 minutes, ultimately restoring their water supply in a matter of minutes. This experience left the customer confident in using Basin Pump Service for all their future needs.

Why Choose Basin Pump Service

Basin Pump Service stands out in the industry due to their commitment to customer satisfaction, expertise in water pump supplies, and comprehensive water testing services. Whether you need a reliable pump supplier or assistance with water testing, Basin Pump Service has the knowledge and experience to cater to your needs. With their convenient location, accessible parking, and acceptance of various payment methods, accessing their services is a breeze. Additionally, their strong online presence and high customer ratings serve as testament to the quality of their work and dedication to customer service.

👍 Reviews of Basin Pump Service

Jennifer V.

5/5

Amazing customer service! We had made calls to other companies that were posted on our water equipment, nobody would come out. Looked up on Google, Basin Pump service came up, called they were out in less then 30 minutes and had our water back on in minutes. Definitely found a company we will use every time. Thank you for your promptness and amazing customer service.

Rick P.

5/5

We had basin pump service install our well pump and auxiliary equipment for our house in 2017. Since 2017 There customer service is top notch and always helpful. Very appreciated with the last minute weekend emergency help on our well pump and also my mother in law pump system. Definitely recommend them for your next watering project.

richard B.

5/5

We are very happy with Basin Pump Service. We called them yesterday afternoon and they were here this morning at 10:30am. Caleb got right to it and was pulling our 365 ft pump in less than 15 minutes of arriving. He diagnosis the problem within an hour and in less 3 hours he was done. The charged us a very decent rate and we are back up and running. We will not hesitate to call them again if we need our pump serviced. Thank You very much for the great service.

Rene S.

5/5

We are very happy with their service. Basin installed a new well pump for us in April of 2020. 1.5 years later we had a problem with a defective check valve & Caleb from Basin took care of it very quickly. It's great to work with a company that stands behind their work & product they sell with integrity.

Justin M.

5/5

We met Don and Caleb last year when they serviced our current residence pressure pump issue. Originally we thought the pump had to be replaced because it kept tripping the breaker. However, Caleb and Don investigated the issue, and isolated it to the pressure tank and a bad switch. Saved us big time, and pump has worked great since then! Based on that awesome service and honesty, we hired them to install a new well pump at our new residence under construction. If you guys need swift, high quality and great service, give these guys a call. Well priced, ton of knowledge, will be honest with what you actually for your system.

clyde L.

5/5

Excellent customer service, support & work. Caleb came out quickly when we had a water issue. He quickly assessed the problem and was able to get us up and running. They are both super responsive, are friendly and do great work. Thanks Don and Caleb!

Staley G.

5/5

The best company we've worked with by far. They went above and beyond our expectations. Tried to work out our water issue by phone first prior to making a service call. After we decided we wanted to scrap the old system and install a new one they were able to work us in straight away. These guys are professional, courteous and their work speaks for itself. You can't put a price on the peace of mind from knowing it was done right. I highly recommend this family owned business for any and all of your pump needs.

Rob S.

5/5

Basin pump service gave me a very good estimate came out did the work right away no waiting excellent work done very satisfied