AutoMetrics Moses Lake - Moses Lake, Washington

Hector C.

I have never been to AutoMetrics before so I didn't know what to expect. I went in for an alignment talked to front desk person Atticus. I got all my questions answered, I could of gotten a shuttle back to my home, but I didn't need it. Price was fair, overall a great experience. Also the waiting is great, but there customer bathroom is by far the nicest maintained bathroom I have ever seen.

Thanks
Hector

Troy L.

I have been going to AutoMetrics for four years or more. The guy up front are very friendly and fun loving. The mechanics have taken great care of my vehicles. I love their shuttle service. They have treated me very well over the years. I would like to thank them!

Stacey S.

Don't bother taking your Subaru there. Spent 1k and it wasn't the problem. Then quoted 6k to maybe fix. Told by them to probably take to it Subaru as well after they quoted me. Probably should just say that in the beginning instead but oh well I guess they were nice about taking my money. "oops I'm sorry"

brianat007

While driving from Spokane to Seattle on a Friday night at 545pm I had issues with my car and had to stop at Moses lake. Even though they closed 15 minutes later they brought me in and were able to give a quick diagnostic and had me booked in at 7am for repair. In the morning rides were provided back and forth to hotel while the fix was completed and by 11am I was back on the road. (They even gave my car a wash) couldn’t be happier with how everything went on a very non ideal situation.

Tonyyy P.

took my Honda in there for an oil change and they were able to squeeze me in same day and was really impressed with the digital inspection they gave me. The front desk was very professional and their waiting room is very comfortable. Will definitely be bring be bringing all my vehicles here for all future repairs!!

Danny P.

These guys helped us every way they could. They diagnosed our issue a full day before our scheduled appointment. They were honest with their labor rates, and didn't even charge us a diag fee when it took them a few minutes to clear a code. They were also very helpful with recommendations for getting our repair covered under the warranty it qualified for. They went above and beyond for us as if we were family. Exceptional service in a town that is notorious for mediocre service. Give them a chance.

Troy S.

So I'm giving these guys a five-star review. I called yesterday, explained my truck trouble, and they asked me to bring it in around 8 am. I dropped it off today, told Steve I'm a medic with a shift later, and hoped to get it back by 4 pm. He couldn't guarantee it, but he tried. They shuttled me home, and by 10 am—a few hours later—they'd diagnosed the problem and explained the fix. They pushed me to the front. It was ready way before 4! Im super appreciative of them doing that. They were busy and made it happen. They were awesome and now have my business. Thanks again Gents!

Marshal W.

We trust Autometrics with all of our vehicles. They are always dependable and trustworthy. If they find something wrong with your vehicles during routine maintenance, they will let you know right away (with pictures). They are always respectful, professional and their attention to detail is always present. Highly recommend.