Divers Processing Co Inc - Portsmouth, Virginia

Divers Processing Co Inc: A Detailed Overview

Divers Processing Co Inc is a specialized manufacturer located in Portsmouth, Virginia. Situated at 1510 Columbus Ave, Portsmouth, VA 23704, United States, the company operates as a key player in its sector. Their principal focus is on the production of various processed materials, though specific details regarding their product line remain proprietary. Contacting them directly via phone at 7573993576 offers the most reliable method for inquiries and scheduling deliveries. Currently, they do not maintain an active website, but direct communication is strongly encouraged. The company’s commitment to operational efficiency is evident through its accessibility features, including a wheelchair-accessible car park and wheelchair-accessible entrance, demonstrating a dedication to inclusivity and service.

Location and Accessibility

The strategic location of Divers Processing Co Inc at 1510 Columbus Ave in Portsmouth, Virginia, is designed to facilitate logistical operations. The area’s proximity to key transportation routes likely contributes to streamlined delivery processes. However, accessing the facility presents a unique challenge due to the surrounding residential neighborhood, which wasn’t initially designed to accommodate semi-trucks. Navigating the entry point requires careful planning and adherence to specific instructions. Visitors are strongly advised to utilize GPS navigation and, upon arrival, immediately turn left at the scale. Subsequently, it’s crucial to wait in the truck, as personnel will attend to the vehicle’s check-in.

Operational Procedures & Logistics

The company’s approach to unloading vehicles suggests a hands-on, personalized service. Unlike facilities utilizing automated driver-assist systems, Divers Processing Co Inc relies on direct assistance from their team. This method, while potentially taking longer, provides a secure and controlled unloading experience. Backing into the facility can be particularly challenging due to limited lighting in the maneuvering area, highlighting the importance of careful execution and the availability of a spotting service provided by the company’s staff. The scale operation is a critical component of the process, serving as the initial point of contact and coordination. The number displayed on the scale machine is a vital piece of information for communication and tracking purposes.

Customer Feedback & Reputation

Initial reviews of Divers Processing Co Inc paint a picture of a company prioritizing customer service and operational safety. Google My Business currently displays four reviews, offering a snapshot of the customer experience. While the average opinion stands at 3.5/5, it's important to note that the feedback often centers on the logistical challenges associated with the facility’s location and entry procedures. Several comments emphasize the helpfulness of the staff in guiding drivers and assisting with the unloading process, particularly with backing maneuvers. The experience appears to be significantly influenced by the driver's ability to anticipate and adapt to the unique constraints of the surroundings.

Key Characteristics and Considerations

• Specialized Manufacturer: Focuses on the production of processed materials.
• Unique Entry Procedure: Requires drivers to utilize GPS, turn left at the scale, and wait in their trucks.
• Staff Assistance: Provides direct assistance with unloading and maneuvering.
• Accessibility Features: Offers wheelchair accessibility for both parking and entry.
• Logistical Challenges: The surrounding neighborhood presents logistical hurdles for semi-trucks.

Communication is paramount when scheduling a delivery. Directly contacting Divers Processing Co Inc at 7573993576 allows for clarifying specific requirements and coordinating the unloading process. It’s advisable to inform the team of any potential difficulties, such as tight loading zones or specialized equipment needs. Furthermore, drivers should anticipate a slightly longer turnaround time due to the manual unloading process and the need for staff assistance. Understanding the operational nuances of the facility will significantly contribute to a smoother and more efficient experience. The company’s dedication to customer service and accessibility suggests a commitment to providing a reliable and accommodating service, despite the inherent challenges of its location. The scale operation acts as a central hub for communication and validation, ensuring accurate tracking and coordination.

👍 Reviews of Divers Processing Co Inc

Brian S.

5/5

Tanker delivery. Pull into scale first. Call number on machine.... Someone came out to check me in. Then they helped me back up. No driver assist, they unload you. 👍

Director R.

3/5

People here are nice but the entrance might be a little tricky because you are turning into neighborhoods that was not design for semi ,but follow the GPS , upon arriving turn left in the scale and WAIT IN YOUR TRUCK someone will come and assist you ,back in only not that easy because it’s kinda dark where you are backing in ,but they have someone to spot you in

The B. E.

5/5

Aaron A. (.

1/5