Home Theater By Johann / Charisma Computers - Kelso, Washington

Address: 512 W Main St suite a, Kelso, WA 98626.
Phone: 05781900.
Website: charismaproductions.com
Specialties: Home theater store, Cell phone store, Computer repair service, Security system installation service.
Other points of interest: Small business, Wheelchair accessible entrance, Wheelchair accessible parking lot, Assembly service, Repair services, Quick visit, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 43 reviews on Google My Business.
Average opinion: 3.3/5.

📌 Location of Home Theater By Johann / Charisma Computers

Home Theater By Johann / Charisma Computers 512 W Main St suite a, Kelso, WA 98626

☎️05781900

⏰ Open Hours of Home Theater By Johann / Charisma Computers

Monday: 10 AM–5 PM
Tuesday: 10 AM–5 PM
Wednesday: 10 AM–5 PM
Thursday: 10 AM–5 PM
Friday: 10 AM–5 PM
Saturday: Closed
Sunday: Closed

Home Theater by Johann, also known as Charisma Computers, is a reputable store located at 512 W Main St suite a, Kelso, WA 98626. The store can be reached via phone at 05781900 or through their website charismaproductions.com. Their specialties include a home theater store, cell phone store, computer repair service, and security system installation service.

Some other points of interest include that the company is a small business with a wheelchair accessible entrance and parking lot. They also offer assembly and repair services, making them a one-stop-shop for various tech needs. They accept credit cards, debit cards, and NFC mobile payments.

With a strong focus on customer satisfaction, Home Theater by Johann/Charisma Computers has garnered 43 reviews on Google My Business, resulting in an average rating of 3.3/5. This reflects their commitment to providing quality products and services to their customers.

Characteristics and Recommendations

Home theater store offering a wide range of products and services
Expert computer repair services
Specialized security system installation
Convenient wheelchair accessible entrance and parking lot
One-stop-shop for assembly and repair services

In conclusion, Home Theater by Johann/Charisma Computers is an excellent choice for those looking for home theater, cell phone, computer repair, or security system services. Their commitment to quality products, services, and customer satisfaction is reflected in their high ratings and positive reviews.

👍 Reviews of Home Theater By Johann / Charisma Computers

Home Theater By Johann / Charisma Computers - Kelso, Washington

Justin H.

5/5

Honest review by a normal person, not a Karen.

Over the course of the last several years (6 or 7), I have taken a few different things in for repair, and I was happy with the result every time. If there were ever a time when I was told, "I'm sorry, I tried but it can't be fixed", I won't blame the business. I will pay for the time spent to diagnose the issue if there is a charge. Many companies charge upwards of $40, more like $75 or $85 just to diagnose the issue. It's a risk WE take as a customer.

Anyways, I recommend this business. They are good at soldering tiny things that I don't feel like taking the chance of damaging by doing myself. I've had great experiences, and they do quality work when an item is repairable.

Rhonda L.

1/5

The guy, apparently Harley, was rude. Should of read the reviews first.
I rarely post reviews but after reading his rudeness to others I decided too. How he stays there is beyond me. What happened to customer service and to BE NICE! providing a service is not a license to be unkind

Tracy C.

1/5

Replace battery in I phone. Did not know untill AFTER installing it WAS NOT an apple brand battery. Was told warning of battery would go away after updating IOS. It never did. Will never return to this store ever again.

Angie R.

1/5

My husband Joshua brought In a nds weeks later I called the man said it couldn't be fixed but still is charging me $40 I'm not picking it up its broken anyways and the man rips people off!! Shame on them!

Edit : My father got Joshua's nds today (August 25th) thank God he didn't have to pay the $40 for it not being fixed

(Lady is nice and was the one who gave the nds back to my father I like her but the guy is who I don't like hope he doesn't rip people off in the future)

If you can't do a job don't charge people that's just poor business practice and disrespectful I think the only reason we got it back for free is because my dad was Stern with the dude on the phone few days ago

You don't treat costumers like that you just don't! If he fixed it I'd be happy to pay but not just looking at it smh

sierra Y.

5/5

I read the reviews before going in, yet still decided to give them a shot... I’m glad I did!

I went and got my iPhone 6 battery changed with a new one, intentionally went in there to get some answers and prices but they provided me the intel I needed and a price lower than the Apple store. ($70, but still better than $80 and sending the phone away for multiple days). They luckily had a battery on stock, told me to be back in an hour, and it all went smoothly.
I will admit that the staff are very casual, but not rude. They gave me tips on how to extend the life of my battery too!

Definitely coming back for my laptop screen...

Jane B.

5/5

Went in for a iPhone 6 battery replacement they ordered one and it was there within a few days. Came in that day and was fixed within minutes. Been a few weeks and battery is doing great! Employees were kind and helpful in the process and it was a lot cheaper than other places I looked into.

Mark J.

5/5

I have been coming in off and on your several years. I have had my computers fix successfully for reasonable prices and time. I recently was in a bind and need a quick fix of a computer part I damaged from trying to fix it myself. They were able to straighten it out in short order. I was very happy and saved me from buying a new system.

Kathy Y.

5/5

Harley
He is very patient and a joy to work with.
My husband and I will definitely take all our computers to him for repair!