Bassett Furniture - Chandler, Arizona

Linda Harward

We love our Bassett sofa! We worked with Katie Jennings at the Casa Paloma store. She was so knowledgeable and went above and beyond to help us make our selections. She is top notch interior designer and was so responsive and easy to work with. Great experience!

Terrie Hersch

I have worked with Marci out of the Scottsdale store to furnish our new home.
She has been wonderful to work with. She has helped with every detail. Her professionalism and responsiveness has made working with her and Bassett an absolute pleasure. I would highly recommend Marci & Bassett to everyone whether your project is big or small.

Carol stolte

Elena and Katie at the Chandler Bassett store were extremely helpful with our need to order firmer cushions for our Bassett sectional purchased a couple of years ago. The new cushions arrived in a timely manner and we're exactly what we wanted.

Leslie Vandevoort

My experience working with Katie Jennings was exceptional. She was very knowledgeable about the products, fabrics, fabric care, etc. She gave me all the time I needed to make my decisions. I trusted her design skills and the suggestions she made. I was very pleased with all of my interactions with her.

Kimberly Bruderer

I ordered a $4000 credenza 5 weeks ago and it was supposed to be delivered in 2 or 3 weeks. I still have nothing to show for my money and would like to just cancel at this point but can't seem to get ahold of anyone. Every number I call, they give me another number or there is no answer. Worst customer service ever!

Edit: The owner responded and said to contact costumer service. I did that and still no credenza. 7 weeks!! When I asked to cancel the order they said it will cost $600 to cancel. Just deliver what I paid for!

Mark McNicholas

Went back to order a set of pendant lights from Yelena. They just arrived but I am sure they will look terrific. She was helpful in picking them out and advising what height to install them at, given the layout of the kitchen island that they will go over. Another good experience at Bassett.

Dan S

We purchased the Bassett Wilton sectional about three months ago. While we love the size and design of the sectional, we are disappointed with the quality of the fabric. After three months of gentle use, we already notice significant pilling of the fabric which makes it look much older and worn. If you do some searching online, you will see that this is a common issue that Bassett dismisses as 'normal wear.' We've purchased furniture elsewhere and have never seen this issue. Given the cost of this item, we expected better quality fabric.

Dustin Kays

My wife and I had been on a multi year hunt for the perfect couch. I am not an easy customer and hate being sold to. We happened to be in the east valley and saw a Bassett Home Furnishings location next to a place we were volunteering at. We stopped in and Liana was the first design consultant we met. She gave us a ton of space, checked in on us as we walked the showroom, and periodically offered us answers to our questions with knowledgeable and quick responses. She quickly won my trust that I was not being sold but being helped. This all happened on a Friday and she offered to come to our Avondale home on Sunday just 2 days later. She came over and had a few different color swatches and helped us choose the best couch for our living room. This was probably the best experience I have had while making a large purchase. This was not an inexpensive couch by any means but the experience and quality of the materials made it so worth it. I would recommended this company and Liana every time. Thank you so much!