Tough Top Awnings - Brush Prairie, Washington

Todd B.

Replaced both awning covers and the three slide out toppers last year. Have been very happy with them. Installed them myself. Not too difficult. Just need the right tools. Definately notice they do not flap as much in the wind. Company has great customer service. Thank you Tough Top Awnings!

Jay K.

Excellent product, great service, excellent support. We purchased a patio awning and a slide topper for our 04 Winnebago sightseer. Service was responsive with any questions I had, they called and emailed. I knew what was going on. The videos and other support was especially well done and very helpful. It was right on. The awning arrived and there was a slight misunderstanding on the order. They made it right immediately and got me the correct awning. The awnings were beautiful. Quality vinyl and well stitched. Everything fit and worked better than expected. The installation was easy and pain free.

I’ve am very happy with tough top and will definitely do business with them again.

r W.

We received a defective main awning, it was full of pin holes where the folds were out of the box. Update 5/11/19. Spoke to company rep. today about the apparent defects in the finish coat. They say it will fill in after 14 days once it is installed. I was impressed by thier willingness to honor 100 satisfaction guarantee. I am going to install it and wait 14 days then inspected it. I will update after final inspection. Maybe a cumstomer education issue for me. Seems like some kind of self leveling. Bottom line the was willing to completely refund all money or replace it. I was not aware that once installed it takes 2 weeks for coating to level out. 3 stars for now, until 14 days inspection. Outstanding customer service. They called me.

John H.

Excellent product, excellent manufacturer, excellent responsive online and phone ordering. I have no complaints and only a beautiful, custom made slide out awning that I installed myself. 10 days from ordering to installation! Thank you Tough Top Awnings!

Daniel H.

Purchased an awning almost 5 years ago, had a slight problem this month. Christie worked with me to resolve the issue. Tough Top is the only company I would ever recommend for RV awning replacement. Great product that's only surpassed by their excellent customer service.

Steve B.

I had questions initially about ordering, Christie was quick to reply. The online ordering process was easy and straightforward. I had it shipped to me in Canada and considering the issue of COVID and shipping is slow I got the product very quickly. The longest part was the shipping, the wait for manufacture by Tough Top was minimal. The product looks good, I have yet to install it. Based on my experience to date I would not hesitate to recommend Tough Top Awnings or to use them again. There are also a number of videos on their website and on YouTube about how to install their products which is very helpful. They also offer an added service where you can buy additional tools for the install if you wish. An all around good purchasing experience. I have to say Tyler and Christie were awesome during the install with pointing me to the correct resources on their website, when that didn’t work for me they sent me alternate options which worked perfect. Very happy with everything from start to finish, i would give 10 stars if I could!

David C.

Tyler and his crew are great. Fixed a couple of Hardware problems and replaced all three of our toppers. Five stars

Donny S.

Ordered an awning from Tough Top Awnings and received it in record time(two weeks). It was a special size and it was everything I had hoped it would be. Installed it myself with the help of my brother after watching a couple of videos and it fit perfectly. The color is spot on and the material is of a much higher quality than the one I removed. I will recommend Tough Top Awnings to anyone who asks me where I got my great looking awning. I couldn't be happier!