Exchange Milling Co - Rocky Mount, Virginia

Introduction to Exchange Milling Co

For individuals and businesses seeking a reliable and diverse supplier of agricultural products and Western apparel, Exchange Milling Co stands as a reputable establishment within Rocky Mount, Virginia. Located at Address: 1380 Franklin St, Rocky Mount, VA 24151, this small business has cultivated a strong local presence and a commendable reputation for quality and customer service. With a readily accessible phone number – Phone: 04835324 – and a user-friendly website – Website: exchangemilling.com – it’s remarkably easy for prospective clients to connect and learn more.

Specialties and Product Range

Exchange Milling Co’s operations encompass a surprisingly broad range of offerings. Primarily, they function as an animal feed store, catering to livestock farmers and pet owners with a variety of nutritional solutions. Beyond agriculture, they also operate a thriving boot store, providing durable footwear for various needs. A dedicated jeans shop offers a selection of denim apparel, and they also function as a Western apparel store, supplying clothing and accessories associated with the Western lifestyle. This diverse portfolio demonstrates the company’s adaptability and commitment to meeting the varied requirements of its clientele. The sheer breadth of their product lines makes them a convenient one-stop shop for many customers.

Location and Accessibility

The physical location of Exchange Milling Co at 1380 Franklin St, Rocky Mount, VA 24151 is strategically advantageous. Rocky Mount, while a smaller community, provides convenient access to surrounding agricultural areas and contributes to a strong local economy. The store’s accessibility is further enhanced by several key features: it boasts a wheelchair accessible entrance, ensuring inclusivity for all patrons. Furthermore, a dedicated wheelchair accessible parking lot is available, streamlining the arrival process for individuals with mobility concerns. The store’s design emphasizes a quick visit, acknowledging the busy schedules of its customers.

Payment Options and Customer Convenience

Recognizing the demands of modern commerce, Exchange Milling Co has adopted a comprehensive approach to payment methods. They accept a variety of payment options, including credit cards, debit cards, and increasingly popular NFC mobile payments. This flexibility guarantees convenience and caters to the preferences of a wide customer base. The company’s commitment to customer satisfaction is further evidenced by its positive online presence – they currently hold 107 reviews on Google My Business, reflecting a significant level of community engagement.

Customer Feedback and Reputation

The average opinion of Exchange Milling Co on Google My Business is a strong 4.4/5, indicating a high level of customer satisfaction. Reviewers frequently commend the quality of their products, the knowledgeable staff, and the overall positive shopping experience. Here’s a summarized view of some recurring themes from customer feedback:

• Product Quality: Customers consistently praise the quality and freshness of the animal feed and the durability of the boots and jeans.
• Customer Service: The staff is frequently described as friendly, helpful, and willing to provide expert advice.
• Value for Money: Many customers feel they receive excellent value for the prices they pay.
• Convenience: The store’s location and accessibility are consistently highlighted as positive aspects.

A more detailed analysis of the Google My Business reviews can be found on their website. The consistent positive feedback underscores the company’s dedication to delivering a superior customer experience and maintaining a strong reputation within the local community.

Further Information and Contact Details

For those seeking additional information or wishing to contact Exchange Milling Co, the following details are readily available:

• Address: 1380 Franklin St, Rocky Mount, VA 24151
• Phone: 04835324
• Website: exchangemilling.com

👍 Reviews of Exchange Milling Co

Katherine O.

5/5

They were out if layer pellets when I arrived (my fault, I should have called ahead) so I got the special layer mash on a whim, which has added diatomaceous earth and calcium.. Mind you, I'd been getting about one egg a day. Yesterday I was surprised to find 10 eggs in the coop. The prices are also unbeatable. This is a family owned business and the family is also very kind and deal well with my rambunctious 5 year old (even when he was a toddler!). They even took my number and called me when the pellets were back in stock. I'll happily make the 45 minute trip from Roanoke rather than supporting a chain store.

angela A.

5/5

Great place, nice people. Reasonably priced feed for my animals. We have been traveling here for 2 years now.

Marie C.

2/5

I purchased what appeared to be very good quality flannel shirts for my husband. After about two washings the shirt shrunk dramatically. I returned to the store and was told that since it had been washed they couldn’t do anything for me. Well unfortunately shirts don’t shrink until they are washed; and since I had not washed or dried them in very hot water or dried at high heat I didn’t think they should have shrunk. I had purchased three of these shirts and felt that the store should stand behind their products. I will not shop at this store again.

Even big box stores like Walmart stand behind their products and will gladly allow you to return items that are not up to standard. They never tell their customers “we will contact our vendor”. Telling a customer that is the same as too bad we can’t do anything!!!

So today I spoke face to face with the owner they refuse to stand behind the products they sell stating we are not a “big box” store; and that is exactly why I started shopping there. I thought they were better than that. I expect a store selling what I hoped was quality apparel to also stand behind their products. Well I was wrong they WILL NOT!! So I am done with this store and I will inform friends that I told about this great store to stay away. Don’t waste your money shopping there.

Susan F.

5/5

Has alot of different varieties of clothing, boots and different kinds of animal feed. Employees are very friendly and very helpful. I had got my son a shirt.I had gotten LT,instead of Size Large.Owner's daughter went out of her way and ordered me the right shirt.

Bronson B.

5/5

They are a great place to get mulch! I got loaded quickly, and they had plenty there!

Nvr D.

2/5

I came in Saturday looking for some polo carhartt shirts. I came in early about 9am and began looking through their selection and found they had either smalls or 3/4xl's. I found one large shirt in a color I didn't want but I needed something. Going up to the register I saw about 5 shirts in a number of different colors that looked about my size. I asked the women about them and she said an employee put them aside for themselves but hasn't paid yet. There was a 40% sale happening and I dont mind at all if companies let their employees shop during the sale. But you should be making sure you have enough in stock to also give your customers what they are coming in for.

Jason H.

1/5

Signs all over the store that they will give you store credit or exchange if something is not right but don't believe them. Purchased a pair of boots that were hurting my right ankle. They would not let me exchange. Took them back because it turns out the ankle is cut wrong. Left the boots there for the owner to look at. Two days later and not a word.

Jackie S.

3/5

The lady who checked me out was extremely friendly & helpful . However when I get to get my product the guy acted like he didn’t see me. He was not friendly by any means ! He was extremely rude . Making comments that were unnecessary!! He made this visit horrible !!!