Kensington Cleaners - Berlin, Connecticut

Kensington Cleaners is a highly regarded dry cleaning establishment located at 314 New Britain Rd # B, Berlin, CT 06037. Accessible via telephone at 08295226, the business offers a comprehensive range of professional garment care services. It’s a destination consistently praised for its speed, quality, and customer service, as evidenced by its impressive 4.9/5 average opinion on Google My Business, based on 34 reviews. The company's commitment to accessibility is noteworthy, boasting a wheelchair accessible entrance and wheelchair accessible parking lot, ensuring convenient access for all patrons.

About Kensington Cleaners

Kensington Cleaners specializes in the meticulous cleaning and restoration of a wide variety of clothing items and fabrics. Their core service revolves around dry cleaning, employing modern techniques and environmentally conscious solvents to deliver superior results. However, their capabilities extend beyond standard dry cleaning to include alterations, repairs, and specialized treatments for delicate materials. The business takes pride in its ability to revitalize garments, returning them to their original, pristine condition. It’s clear from numerous customer testimonials that they go above and beyond to exceed expectations.

Key Features and Services

Here's a breakdown of the key features that contribute to Kensington Cleaners' success:

• Expert Dry Cleaning: Utilizing advanced dry cleaning technology for optimal fabric care.
• Alterations & Repairs: Skilled tailors and repair specialists offer alterations and repairs to fit perfectly and mend damaged garments.
• Zipper Repair: A particularly noteworthy service, as highlighted by customer feedback, they efficiently repair broken zippers, effectively saving customers from purchasing replacements.
• Fast Turnaround Times: Customers frequently commend the company’s ability to quickly process and return garments, even on short notice, as demonstrated by one customer’s experience with a jacket for a sporting event.
• Convenient Payment Options: Accepts a variety of payment methods, including debit cards, NFC mobile payments, and credit cards, providing flexibility for customers.

Location and Contact Information

Address: 314 New Britain Rd # B, Berlin, CT 06037

Phone: 08295226

Website: Currently, Kensington Cleaners does not operate a dedicated website, but information and contact details are readily available on Google My Business and through online searches.

Customer Feedback and Reputation

The overwhelmingly positive feedback from customers paints a vivid picture of Kensington Cleaners’ operational excellence. Many customers express satisfaction with the quality of the cleaning, noting a significant improvement in the condition of their garments compared to their initial state. The speed of service is another frequently cited positive, with customers appreciating the ability to have their items returned promptly, even on short notice. Furthermore, the friendly and helpful staff consistently contribute to a positive customer experience. The ability to repair damaged zippers is particularly appreciated, showcasing a proactive approach to garment care. The combination of these factors has resulted in a consistently high average rating of 4.9/5, reflecting a commitment to customer satisfaction and operational efficiency. The high volume of reviews (34) further validates the business’s strong reputation within the community. It’s evident that Kensington Cleaners prioritizes not just the cleaning process, but also the overall customer journey, ensuring a seamless and rewarding experience.

Additional Points of Interest

Beyond the core services, Kensington Cleaners demonstrates a commitment to accessibility and customer convenience. The wheelchair accessible entrance and wheelchair accessible parking lot are significant features, reflecting a dedication to inclusivity. The acceptance of various payment methods – including debit cards, NFC mobile payments, and credit cards – further enhances convenience for customers. In essence, Kensington Cleaners provides a comprehensive and customer-centric dry cleaning service, distinguished by its quality, speed, accessibility, and positive reputation.