Ice Machines Plus - Wethersfield, Connecticut

Address: 24 Maple St, Wethersfield, CT 06109, United States.
Phone: 8779004423.
Website: icemachinesplus.com
Specialties: Ice supplier, Refrigerator Shop, Catering supplier.
Other points of interest: Wheelchair-accessible car park, Credit cards.
Opinions: This company has 10 reviews on Google My Business.
Average opinion: 3.6/5.

📌 Location of Ice Machines Plus

Ice Machines Plus 24 Maple St, Wethersfield, CT 06109, United States

⏰ Open Hours of Ice Machines Plus

  • Monday: 9 am–8 pm
  • Tuesday: 9 am–8 pm
  • Wednesday: 9 am–8 pm
  • Thursday: 9 am–8 pm
  • Friday: 9 am–8 pm
  • Saturday: 9 am–8 pm
  • Sunday: Closed

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Ice Machines Plus: A Comprehensive Overview

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Ice Machines Plus is a reputable and established business dedicated to providing comprehensive solutions for ice and refrigeration needs. Located at 24 Maple St, Wethersfield, CT 06109, United States, the company operates as a reliable ice supplier, a dedicated Refrigerator Shop, and a trusted catering supplier, serving a diverse clientele across Connecticut and beyond. Their commitment to quality, coupled with exceptional customer service, has positioned them as a preferred choice for businesses and individuals alike.

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Company Details and Contact Information

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Ice Machines Plus’s dedication to customer satisfaction is clearly demonstrated through their readily accessible contact information. Clients can easily reach them via Phone: 8779004423. Furthermore, prospective customers can explore their extensive product offerings and company details through their user-friendly Website: icemachinesplus.com. This online platform provides valuable resources, including product specifications, pricing information, and contact details.

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Specialties and Product Range

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Ice Machines Plus specializes in a wide array of ice machines, catering to various volume and application requirements. They offer a comprehensive selection, including:

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  • Commercial Ice Machines: Suitable for restaurants, bars, hotels, and other high-volume establishments.
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  • Residential Ice Machines: Designed for home use, providing convenient access to fresh ice.
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  • Water Dispenser Systems: Integrated solutions that combine ice production with chilled water dispensing.
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  • Refrigerator Units: A range of refrigeration units for various commercial and industrial applications.
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Beyond their core offerings, Ice Machines Plus also provides accessories, parts, and maintenance services to ensure the longevity and optimal performance of their equipment. They understand that reliable refrigeration and ice production are crucial for many businesses, and they strive to deliver solutions that meet specific operational needs.

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Customer Service and Support

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The company’s dedication extends beyond simply supplying equipment. Feedback suggests a strong focus on post-sale support, with Michael at Ice Machines Plus frequently praised for his helpfulness and expertise. Customers appreciate the proactive assistance provided in selecting the right machine and ongoing support to ensure seamless operation. This responsive approach contributes significantly to customer satisfaction and fosters long-term relationships. The business also offers wheelchair-accessible car park, demonstrating a commitment to inclusivity. Credit cards are accepted as a convenient payment method.

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Customer Opinions and Reputation

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Ice Machines Plus currently holds 10 reviews on Google My Business, offering a valuable snapshot of customer experiences. The average opinion is 3.6/5, indicating a generally positive perception, though there’s room for continued improvement. While some users have expressed minor concerns, the overall sentiment highlights the company’s strengths in product selection, knowledgeable staff, and responsive support. The company seems to excel in providing solutions for specific needs, particularly demonstrated by one customer’s experience with a Scotsman Ice and Water Dispenser, which resulted in enhanced ice water availability for their yoga students.

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Key Features and Benefits

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Ice Machines Plus distinguishes itself through a combination of factors:

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  • Extensive Product Selection: A wide range of ice machines and refrigeration units to suit diverse needs.
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  • Expert Advice: Knowledgeable staff providing tailored recommendations and support.
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  • Reliable Service: Dedicated to ensuring the smooth operation and longevity of their equipment.
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  • Convenient Location: Easily accessible in Wethersfield, CT.
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  • Customer-Focused Approach: Prioritizing customer satisfaction and building long-term relationships.
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Ice Machines Plus consistently demonstrates a commitment to providing high-quality products and exceptional service. Their strategic location, coupled with their comprehensive offerings and customer-centric approach, makes them a valuable resource for businesses and individuals seeking reliable ice and refrigeration solutions.

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"summary": "Ice Machines Plus is a Connecticut-based supplier of ice machines, refrigerators, and catering equipment, known for its helpful staff and commitment to customer satisfaction, with an average customer rating of 3.6/5.",
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👍 Reviews of Ice Machines Plus

Ice Machines Plus - Wethersfield, Connecticut
Cary H. Y.
5/5

We are very happy with our Scotsman Ice and Water Dispenser. Michael at Ice Machines Plus was very helpful with both the right ice machine selection and followup support assistance. Our yoga students get ice water before and after every class!

Ice Machines Plus - Wethersfield, Connecticut
Mike S.
1/5

DO NOT order from this company! They lied to us about when our products would arrive. At the time it was supposed to arrive, it hadn’t even shipped. The person that I ordered from was extremely rude and refused to answer my questions multiple times via email. When we tried to cancel the order because it had not shipped they threatened to charge us a restocking fee and hung up on us. They then refused to answer my calls. Every time I called they automatically put me on hold. We are having to dispute the charges with our credit card. Do not buy from them. Buyer beware!!

Ice Machines Plus - Wethersfield, Connecticut
Rachel R.
5/5

Had the product at a good price. Easy website to use. Checkout was fast

Ice Machines Plus - Wethersfield, Connecticut
James J.
5/5

Very easy to order from the website and prices are low. dispenser is working great!!

Ice Machines Plus - Wethersfield, Connecticut
Kaquana O.
1/5

If I could give them zero stars, I would.DO NOT DO BUSINESS WITH THIS COMPANY! The customer service is very rude. Don't bother checking on the item you purchased from them because they become very rude as if you are bothering them. Take your money elsewhere where it is appreciated. Beware!

Ice Machines Plus - Wethersfield, Connecticut
Zero 8.
5/5

The ice machine I ordered through them had a busted condenser. I was pretty upset about this, but after learning about it, Mike from Icemachinesplus contacted me and did everything in his power to make things right. Great customer service.

Ice Machines Plus - Wethersfield, Connecticut
Ashley C.
1/5

*********Very Poor customer service. Very rude everytime I called to ask where my items where. Told me that I would have My 6000 dollar order in 2-3 weeks still haven't received it. DO NOT USE*******

Ice Machines Plus - Wethersfield, Connecticut
Brent L.
4/5

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