Advanced Heating Oil - Groton, Connecticut

THE T.

First, I would like to Publicly THANK Advanced OIL and their driver JEFF GREY ………. Their commitment to their customers and their Excellent service is # 1 -
THE BEST…….⭐️✨⭐️💫🌟

I am a regular customer and have been buying oil from them for two years and i Have Always had Excellent Service.

But today their Driver Jeff and Advanced went above and beyond To help a family member of mine who was not at the time a customer , And even though with this super cold winter, they are busy busy
They showed true compassion today And made sure there was A full tank of oil delivered!
They’re SUPER SERVICE avoided a FAMILY from having a very, very cold night ……. And an even colder morning !

My Family and I will never forget the Help we received today During this Very difficult time !

Thank you again!

The
MATSAS FAMILY
🍕 SUPREME PIZZA 🍕
WATERFORD.

David S.

I have had great service from Advanced for over 10 years. However I recently moved and my former hvac technician didn’t serve my new area. I called Advanced and they recommended I call Kneeland heating in Gales Ferry. I called Kneeland made an appointment and they never showed or called. When I called them and asked why they said they failed to document the appointment and that I would have a new appointment. I haven’t heard from Kneeland since

Bad for Advanced

Kimlyn M.

It’s been a year and the service continues to get more impressive.
From calling the office to watching the tech enlisting Parkour technics to reach our tank due to construction in progress. Spicer is BEST!

Lisa K.

The best Oil company!! 5 stars for Gary , Jay and everyone in the office.

Korin M.

When I first moved into my home in 2011, I price shopped for heating oil for the first few deliveries. Advanced was almost always the cheapest, and I appreciate that the current per gallon price is posted upfront on the website. Yes during some snow storms and cold snaps it has taken longer to get delivery, but that is expected. I do not generally have trouble contacting them, but if I leave a message and do not hear back within a day I just call a second time. I have never needed a third try.

Robert W.

I decided to go with Advanced because they had the best prices in town. Little did I know they also have the best customer service. When I called I had the pleasure of talking to Marissa. She went above and beyond to help me and to make sure I wasn’t cold this winter.

Tiffany J.

The reason why prior people left bad reviews is because of the cold snaps we had and they waited until the last minute to contact this company. I've never had a problem when ordering oil. Granted when we had our cold snaps it did take them longer. Delivery drivers are amazing. Very friendly and kind. Be nice and give them a tip they work hard to make sure we are warm.

Jason B.

After buying a home with oil heat/hot water, came the task of buying oil regularly. The first few times I actually price searched, and since Advanced was always the cheapest, I've stuck with them. That was 8 years ago.

On 2 occasions I have been shorted by Advanced though - we generally get oil twice a year, so over the past 8 years we've had oil delivered maybe 15 times. 3 years ago Advanced showed up to a neighbor's house, and if it weren't for me noticing their truck and speaking with the driver, they wouldn't have delivered oil.

Lastly, it appears they (Advanced) had some sort of issue in the winter 2017/18 timeframe, as I had delivery issues with them (quoted me a delivery date some 10 days out). I wound up using another company (Burn) which could deliver sooner, but required cash upfront. Advanced is nice in that they can bill to a credit card, and do not charge extra for that, in addition to almost always being the cheapest. They also offer a 5 cent discount for orders >200 gals (I believe).

I'm not going to judge a company by a couple bad interactions out of many, and I've ordered oil twice since last winter, both times zero issues.