NAPA Auto Parts - Yantic Auto Groton - Groton, Connecticut

\n

NAPA Auto Parts – Yantic Auto Groton: A Reliable Automotive Resource

\n

NAPA Auto Parts – Yantic Auto Groton stands as a cornerstone of automotive service and supplies within the Groton, Connecticut area. Located at 1002 CT-12, Groton, CT 06340, this establishment has cultivated a strong reputation for its comprehensive inventory, knowledgeable staff, and commitment to customer satisfaction. The store's phone number is 04459706, and visitors can access valuable information and browse their selection online at napaonline.com. It’s a convenient location for vehicle owners seeking immediate solutions or anticipating upcoming maintenance needs.

\n\n

Specialties and Services

\n

While a full range of automotive parts and accessories are offered, NAPA Auto Parts – Yantic Auto Groton distinguishes itself through a combination of expert advice and a dedication to quality. The store consistently provides a substantial selection of batteries, catering to a wide variety of vehicles. Furthermore, they offer comprehensive support for various automotive services. The store’s focus isn’t solely on sales; it centers around providing the necessary resources for customers to successfully maintain and repair their vehicles. They prioritize delivering solutions, often going above and beyond to accommodate customer requests. Specifically, the store provides:

\n

\n
• Delivery services to ensure parts are readily available.

\n

• In-store pickup for customers who prefer a convenient and immediate solution.

\n

• In-store shopping for a hands-on experience and personalized assistance.

\n

• Onsite services, though specifics require direct inquiry.

\n

• Same-day delivery options for urgent needs.

\n

• Wheelchair accessible entrance and wheelchair accessible parking lot, demonstrating a commitment to inclusivity.

\n

• Quick visit options to handle simple needs efficiently.

\n

\n\n

Accessibility and Payment Options

\n

NAPA Auto Parts – Yantic Auto Groton embraces modern convenience and inclusivity. Accepting a diverse range of payment methods, including credit cards, debit cards, and NFC mobile payments, they ensure a smooth and hassle-free transaction process. The store’s commitment to customer comfort extends to its accessibility features, offering a wheelchair accessible entrance and wheelchair accessible parking lot, creating a welcoming environment for all visitors.

\n\n

Customer Feedback and Reputation

\n

The company boasts an impressive average opinion of 4.7/5 based on 52 reviews on Google My Business. These reviews consistently highlight the store’s knowledgeable and friendly staff. Customers frequently commend the staff's willingness to assist, even with limited automotive experience, emphasizing the staff's dedication to providing helpful guidance and support. Many reviewers express their long-standing loyalty, indicating a consistently positive experience over the years. The feedback suggests a strong emphasis on building relationships with customers and prioritizing their needs. A recurring theme is the staff’s ability to source hard-to-find parts, showcasing their commitment to fulfilling customer requirements. The store’s reputation clearly reflects its dedication to quality service and a customer-centric approach. Individuals seeking a reliable source for automotive parts and advice will find NAPA Auto Parts – Yantic Auto Groton to be a valuable resource.

\n\n

In essence, NAPA Auto Parts – Yantic Auto Groton represents a dependable automotive partner, combining a broad selection of products with a focus on knowledgeable service and a commitment to accessibility and convenience.

\n\n",
"summary": "NAPA Auto Parts – Yantic Auto Groton is a well-regarded automotive store in Groton, CT, offering a wide selection of parts, knowledgeable staff, and convenient services like delivery and wheelchair accessibility, consistently receiving high customer ratings.",
"keywords": "NAPA Auto Parts, Groton, CT, Automotive Parts, Auto Repair, Batteries, Delivery",
"word_count": 968,
"quality_score": 8,
"has__tags": "true",
"language_used": "en"
}

👍 Reviews of NAPA Auto Parts - Yantic Auto Groton

Wikki C.

4/5

Been going here for years. If you can't find in store, they can usually order it. Counter staff are very knowledgeable and are friendly. It's what an auto store should be and not like some of these other places that hire anyone that can somewhat use a computer and have no basic car knowledge.

Reisen I.

5/5

The staff was incredibly helpful despite my very low personal level of knowledge when it comes to cars. After diagnosing the problem, they had the replacement battery I needed and helped me with the proper tools to replace the battery in no time at all.

shane W.

1/5

Seem nice and knowledgeable. However, I had a brake line flare break on me. I went back to the store and tried getting the correct fittings they gave me before. I mentioned that I was want sure they gave me the right flared line fitting the last time. They automatically dismissed me as not buying the stuff from them. Basically called me a liar. I even have the receipts and I wasn't blaming them for anything. I was just trying to get everything straight. Not that it matters much, but I went from liking these guys to forget these guys. They are horrible. Unless you enjoy being called a liar

Thor H.

5/5

This is a good auto shop. Good prices too. I had to get all four brake calipers for an '87 Pontiac Fiero, a difficult thing to get a hold of. They did so in a few days. Two came in from Boston, one from Philly, and one from D.C., and they didn't charge anything extra for the trouble of checking so many shops, warehouses, and suppliers, nor for shipping. The price was very good, especially for brake calipers, especially considering how difficult new ones are to find. The service was fantastic, the guy even remembered my name, and what I was looking for, and the parts worked well, and came with all mounting bolts, plugs, sleeves, and gaskets needed for a brake caliper job. This is why NAPA is the gold standard for parts stores, and this is most definitely a good one.

Andrea B.

5/5

They had the part I was looking for and the salesman, Adam, made sure I was getting a replacement for the correct bulb out of the 4 in my headlight. Very knowledgeable and great customer service!

David A.

5/5

Great people. Bob, the manager?, Was very helpful. Even though I was ultimately unable to get the part at NAPA that I was looking for, he looked for any possibility to fulfill my request. Btw, it was an obscure wheel hub for and old trailer. The store looks to have everything else you could ask for. If not, they will find it and order it for you.

Sarah D. S.

5/5

I went to get a 8/32 helicoil set and ended up getting some wipers for my Volvo. They may not be the cheapest place around but sometimes it is nice to speak with a real live human and share dog photos and some jokes.

Martin C.

4/5

Stopped to order somethings from their 3 month flyer. I had no problems. They ordered the things not in the stpre.