Asurion Tech Repair & Solutions - Groton, Connecticut

Asurion Tech Repair & Solutions - Groton, CT

Asurion Tech Repair & Solutions is a top-rated mobile phone and electronics repair shop located at 220 CT-12 Suite 8A, Groton, CT 06340. With a phone number of 03263097, customers can easily reach out for any technical assistance or inquiries. The company's website, asurion.com, provides comprehensive information about their services and offerings.

The store specializes in various repair services for mobile phones, cell phone accessories, computers, and other electronics. Their range of services includes computer repair, computer support and services, data recovery, and phone repair. Asurion Tech Repair & Solutions is committed to providing high-quality solutions to their customers, ensuring their devices are back in working condition as quickly as possible.

In addition to their exceptional services, the store also offers other facilities for its customers. They have onsite services, wheelchair-accessible entrance and parking lot, and on-site parking, making it convenient for people with disabilities or those with limited mobility. They even provide battery replacements for mobile devices.

Customers have spoken highly of Asurion Tech Repair & Solutions, giving them an average rating of 4.3/5 based on 43 reviews on Google My Business. This positive feedback indicates that the store consistently delivers reliable and satisfactory services to its patrons.

For anyone in need of mobile phone repair or other electronic device services, Asurion Tech Repair & Solutions in Groton, CT, is a reliable and trustworthy choice. Their dedicated team of professionals is committed to resolving technical issues promptly and efficiently, ensuring that customers can continue to use their devices without any hassle.

Specialties:
- Mobile phone repair shop
- Cell phone accessory store
- Computer repair service
- Computer support and services
- Data recovery service
- Electronics repair shop
- Phone repair service

Other points of interest:
- Onsite services
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Batteries
- On-site parking

👍 Reviews of Asurion Tech Repair & Solutions

ItsJNewbs

1/5

Remote fix option is a SCAM! Scheduled an appointment via a claim through the website and they scheduled a tech to arrive between 1 and 3pm. At 245 I was called saying that the tech was 1 hour behind. By 6pm, no call/text and no tech. Went to call to see what was going on and was bounced around from Asurions help line to Verizon help line and BACK to Asurions help line only to be told that there will be no tech showing up and that the next available tech appointment is ONE WEEK away. The option I was given was to show up in store, 1 hour away from me, and that they are open 10 to 7pm meaning I COULD have done it that day if they had simply communicated that a tech was unavailable. But no. They strung me along for 6 hours so now I have to wait 2 more days before I can get this fixed. Horrible service through and through

ewetan1001

1/5

I had a bad experience with this company. I got them through Verizon Fios home devices protection service. My son iPad had a cracked screen. I filled a claim since February. They told me I was eligible for a replacement. I had to pay a service fee of $105, which I paid instantly and they send a prepaid envelope for the broken iPad) which I mail d same day). Up till now I haven’t received the replacement. I was calling every week and they usually promised to send a cash replacement. All they have done is a refund of the service fee. This company is BIG SCAM

Nancy ?. P.

5/5

I was greeted and assisted by Chris when first stating that my screen was cracked. He was very polite and helpful. While the matter became complicated, just due to claim communication issues and just dealing with automated service and my lack of password information. I then met Will, the manager. I can’t say enough about how kind and patient they both were.
Within a short time, because of their team work and expertise, I was on my way with a new screen for my iPhone 11.
I have heard they do much more and work on all devices.
I would highly recommend! I wish they were around when I dropped my last phone!
Thanks guys

Christopher K.

5/5

It's not often that you walk into a business and are greeted by people who you can tell immediately are passionate about what they do. Will, the manager, and Dylan, the assistant, are friendly, outgoing, and incredibly knowledgeable about their prices and services. I was in and out efficiently and for a very fair price. Although I hope my phone doesn't need future repairs, if I do need them, I'll be back here in a heartbeat.

Robyn A. E.

5/5

Will and Alex were the absolute best. My wife's screen cracked and the corporate rep informed us they wouldn't be able to see us until at least the following day. We explained to Will and Alex that my wife wouldnt be able to work the following morning shift without her phone and they made sure they got us in. Would recommend them to anyone!

Elise K.

5/5

I had recently lost a love one and I hand really really wanted photos off my love ones phone and I couldn’t I went to a Assurion who AT&T suggested I go, (was a new replacement phone) I had tried everything to try to unlock my deceased fathers phone to gain access to phone numbers of family and friends, and I really needed the photos most importantly. Will, assured me he would try everything. He is so skilled and knowledgeable about things that I could never wrap my head around but he explained it so I did understand and he worked on this issue with me with great patience, service and expertise. I’ve never til this day received not only great customer service but CARE. He took care of the photo issue like it was his own or families. I’ve been grieving the last few days and with the bad luck not getting my father his new phone Will was able to assist me and got me the photos and contacts. He is superb and assurion is blessed to have him. No one has ever treated me so well and took care of me. And when I left I said thank you and he was just as happy as I was I was able to get the phone unlocked and have memories back from the photos. THANK YOU

Mizore P. (.

5/5

Best phone repair I ever had not only were they quick about it, but they were awesome. There are super polite, very helpful. I highly recommend these guys. I want you think the one that helped me today. Thank you very much again

Ideal

5/5

Extremally friendly and great service. Even though my phone was beyond repair they made sure to do everything they could to get my phone working again and I walked out with great advice and I wasn't even charged. The store itself is small but modern and it's very nice for what it is. 10/10 would highly recommend.