Connecticut Passport Agency - Stamford, Connecticut

Sara D.

Very pleased with this agency. Everyone was nice and helpful. We were dealing with a death in the family while trying to renew a child's passport and with everything going on we forgot to print the travel itinerary. No problem, an email address was provided and the itinerary was received immediately. The passport was received quickly through UPS (we could also have picked it up). As others have said, there is no parking lot for the agency and security guards in the Cornell Veterinary lot will ask you to move if you park there, so plan on street parking.

Katie S.

Free parking on street nearby, limited but seemingly the only place to legally park nearby (all surrounding lots warn no passport parking).

Made an 8am appointment. Was first on line and done with the process, walking back out to the car by 7:59. No stress whatsoever. Staff all friendly. Very pleased with my experience.

Glyn F.

I am beyond grateful for this office. Everyone, from the security guards to the people who reviewed my passport forms, was so kind. I had a flight on the evening of my appointment and was able to leave the office with my new passport in hand with plenty of time to make it to the airport.

Bill S.

I’ve never had a more pleasant experience dealing with federal bureaucracy. Everyone was lovely, including the security detail. The process is streamlined and efficient. If you need a passport in a pinch, look no further.

My only qualm is the parking, as every lot in the area has signs that explicitly say “no passport parking”. I ended up parking on one of the side streets about 2 blocks away. Not a big deal. But be forewarned.

Virginia L.

These people should be sainted. You must have an appointment to enter. I was seen very quickly despite a lot of people being there. Everyone is professional and is eager to help you. If you are confused about documents just ask the employees. I had a 9:30 am appointment and had my passport in hand at 1:15 pm. Could not recommend this place enough. They are the best.

Sofia F.

I rarely write reviews but i can’t stress enough how amazing this place was! I leave for an international trip in 6 days and i was stressing realized my passport is expired. I immediately panicked and made an appointment. As long as you have all your documents which it’s recommended to research that prior to your appointment, you’ll be just fine! My appointment was at 10:30 and i was out by 11:45-11:50. The people there were so nice and helpful and i didn’t feel rushed during the process. My passport comes Monday and i leave thursday. Thank you so much Connecticut passport agency!

Ri

Wow where do I start?!…. I had read some great reviews about this location, but as we all know you have to always see for yourself. It is a government office and some offices have staff that are always very rude or miserable and always seem to forget that they are there to service the public. But this agency this location more like it, left me speechless!! From the first officer you encounter down to the agent actually processing your paperwork such amazing people. I had all my paperwork in order and was sent upstairs by the first window employee super nice lady. Went upstairs and was told I needed a new picture. Here I go in my thoughts like “oh man I have to google a place now to take a new picture”. ( I’m not from the Connecticut area). Well to my surprise I did not need to worry. I was sent to Margaret!! Margaret approached me and said with such a friendly smile “Hi, you ready?! I grab my things thinking I’m heading elsewhere when she said nope leave everything there I’m just retaking your picture.( I believe this service is only if the picture you brought with you wasn’t taken properly, & it’s at no extra charge.) I was like 😳🤯!!!! I never knew they started retaking pictures for you. I was sooooo shocked!
She even gave me a moment to go into the restroom to fix my hair. I came back out & she said “you can give me a big smile if you like”. Of course I gave her a smile big, but more so bc i was shocked at this whole experience!!! She showed me the pictures & allowed me to choose the best one. I couldn’t stop smiling. They also take Tap Pay! Which made my life sooooo much easier! This location should provide training to ALL government offices on how they should treat the public. I commend Margaret & everyone at this location for such an outstanding job. I know dealing with different personalities, every time they call next is not easy. But they seem to keep the energy so positive throughout the day and to me that is so commendable!
Oh and I was able to get my passport the same day. Margaret gave me a list of food places in the area and said come back this afternoon. Just so grateful bc like I mentioned I’m not from the area & to be given something so thoughtful was just amazing and heartfelt. Thank you!!!

Serenity H.

I called on Friday for an appointment and was able to get in on Monday for an expedited passport for my 4 month old and it was the easiest experience ever. From the check-in with security to the agent who explained everything in depth I’d skip the city (coming from LI) and come back here any day. We were in and out in 20 minutes.

Tip: There is free street parking available on Ludlow St - do not park in parking lot.