Eric Myers
5/5
I liked the visit personally. After checking in with security, drivers load around back. Directions to the loading site are clearly explained as the facility is a huge operation.
Kinda off the subject but relative to customer service & my ethnicity. The brothers operating the forklifts are professional and do what their hired to do. 4 operators checked with me confirming my load being gathered & loaded the trailer properly.
No horse playing or stopping to talk, no texting while operating equipment, or hiding behind stacks of Lumber afraid to do their job them boys loaded me right on up. 10 stars for the operations manager, them boys on point. After loading even the Shipping office was amazing giving instructions to proceed with using the tarping station to checkout for my bills.
I love my career ❤, observing my ethnicity do their job efficiently and effectively means we love our employer as a whole. Some places, various shippers, the employees standing behind everything hiding from workk receiving free pay & miserable smoking 5 cigarettes in 7 minutes complaining about everything they ain't gone do at work. Thanks Westervelt for the excellent service we as a community of Truckers appreciate the professionalism displayed throughout the facility.
*excuse any typos