Thermally Broken Steel USA - Old Lyme, Connecticut

Tad V.

Review for TBS

We recently had the pleasure of collaborating with TBS on the Lockwood Lane Project, and I must say, the experience was both productive and enjoyable. Despite a few initial installation hiccups, the project ultimately came together beautifully. The team at TBS demonstrated professionalism and expertise, which was evident in their commitment to fine-tuning the installation details for future projects.

Communication was seamless, and their willingness to integrate feedback ensured that all aspects—interior and exterior finishes, waterproofing—were cohesive. I’m looking forward to sharing the plans for our next project and working together to get the pricing right.

I highly recommend TBS for anyone looking for a reliable partner in construction. Their dedication to customer satisfaction and quality work truly sets them apart. A review from a builder like myself could certainly enhance their reputation, as I believe they deserve recognition for their outstanding service.

Thank you, TBS, for a successful partnership!

Kristen J.

I work with Blue Water Lumber in Daphne, AL. I ordered 2 fire rated windows with Thermally Broken Steel and I am very satisfied with the service we received. The ease of obtaining an estimate, the approval/drawing process, and the delivery were all great. The windows have been installed by my client and all went well. Thank you so much for your services and product!

David C.

As an owner of McIntyre Capron Architects, Thermally Broken Steel USA has been great to work with from the beginning. President and CEO, Justin Grebasch, is extremely responsive and helpful with the ordering and shop drawing processes. Fast turnaround times also distinguished TBS USA from other steel door manufacturers.

They make a beautiful product and are easy to work with. I have seen their prices to be lower than competitors, as well.

Felipe M.

Had the pleasure of using TBS on a multi-family new construction project in Sunnyvale, CA. Justin was extremely helpful from the bidding process to the submittal/ordering process. They were able to find the exact finish to match the vinyl windows adjacent to TBS fire rates windows. Planning on using TBS for our next fire rates project.

Ben O.

I am a GC and have a lot of experience with vendors of all kinds. Justin and the TBS team have been great to work with. From prompt communication back when pricing the work, to specifics and details they are professional and knowledgeable. We have been happy with the products and plan on using TBS again on another project soon!

R 7.

Absolute experts with steel windows (which is an absolute must) and cares that finished product meets highest standards. Justin is great and has been generous with his time helping me troubleshoot a preexisting situation. Could not recommend more highly

Terry B.

When I first contacted Justin I was very apprehensive about dealing with a company overseas. I soon found out there was no reason to be concerned. They provided a reasonable price as well as followed up with shop drawings in a timely manor. I had no issues with the product or delivery. It was all delivered on time.
I would recommend TBS to anyone.

Michael J. L.

Justin was a pleasure to work with, and brings a great deal of energy to the brand. His willingness to flexibly work and explore every potential opportunity for a successful product is full trusted, and evergreen. He always throws out new ideas to explore even when a plan is set, to make sure the best product gets made in the end. Would definitely recommend you work with him on your next project!