Clinton Glass - Clinton, Connecticut

Paulette R.

I am writing this how disappointed and dissatisfied we are with Clinton Glass. Clinton Glass was contracted to replace eight 6ft long x 2 1/2 wide pieces of glass roofing in our kitchen. After the job was complete we noticed the following:
-A piece of copper fascia board was left hanging off the front trim where the glass was installed. The screws on this over piece of copper were pulling away from the house. Clinton Glass was aware of this before project started. They said they would address it. They simply screwed a board in over the board that was hanging off and left it. If I didn’t climb on my kitchen counter to see what they did I would not have known.
-They came back and addressed this issue. Unfortunately at the sometime we noticed that there were large gaps left between outside and the glass they installed. The gap is enough so that I am able to stuff 2 rolls of weather stripping into each area they have left open to the outside.
-We have condensation on every piece of glass that is exposed to the outside. Again each one has a 1 and 1/2 gap allowing air in.
-Owner who gave quote never came to job site while work was being completed.
-I was told to not to have any water run on the panels or they will leak. I do need to clean them and can’t clean them unless I run water on them!!!
-Emailed 2x for them to come back out. Upon them coming out, they were 45+ minutes late, more time I lost at work over this project. Mike the owner had nothing to say in the less than 30 minutes they were here. He only let his employee Judd speak to inform me that they were “only contracted to replace glass” and nothing more. Told me it needed to be insulated and they have no idea how that can be done or who can help me.
-We have spent over 12k on this project. We are beyond frustrated and annoyed with Clinton Glass. In my 30 years of homeownership this has got to be the worst experience I have ever had.

West H.

Our 3 season room door was leaking badly so we immediately need a new one. I called Clinton Glass and they responded immediately. They were professional, knowledgeable and courteous. They were also very competitive in their pricing. I am extremely happy with the new door and would highly recommend them.

Daniel L.

We really wanted to like this business, however after having 27 windows on our house replaced we wish we had gone with a different company.

Pricing was ok, slightly higher than another quote received but we wanted to support a local business.

The windows themselves are good except we are still waiting on a replacement part, 3 months after bringing it to their attention.

Quality of install was the letdown. We have had to have them back out and still I find myself up on a ladder caulking around windows, finding exterior gaps up to quarter inch wide. Areas of sloppy interior caulking leave us with sanding and more caulking to do ourselves. Some of our wooden window sills are bowed and/or pitted - which was discussed that they would be replaced as needed, but none were. I don’t see how these will last the 20+ year life of the vinyl windows. A piece or two of interior trim was broken and not mentioned or replaced. One window had rotted framing around it. Not sure how that was not noticed or mentioned. Multiple window screens have gaps at the top or bottom.

The crew was kind, respected our house, and cleaned up after themselves. The owner, also a nice gentleman, was never out to look at the project after the initial quote.

CC M.

I visited their showroom for a shower door. Mike called the next day to schedule the estimate. I received the estimate shortly after by both phone and email. About 2 weeks later installers Matt and Tom arrived early and were friendly, professional and did a great job cleaning up. Another local shower door shop still has not gotten back to me.

Sandy J.

I just had 8 windows glazed in my family room. What a great job Mike and his crew did. I love a clean window and that is just how they left them. Couldn’t ask for a better job. Thank you.

Kathy S.

Mike and his sales team were friendly, helpful and professional. I had a beveled mirror installed in an old frame and the job was on time, under budget and beautiful!!! It was a custom fit and perfect.
Thank you Mike and team for your personal and friendly service! I will be sure to come back again for all my glass projects.

MARK E.

I was quoted a fair price and reasonable time frame for repair. Repairman was on time and he did a extremely professional job. I watched him work and there is no way I would have been able to replace my French door window on my own. I will definitely be using their services if needed in the future.

Colter D.

We had Clinton glass install a new bay window and correct some DIY work from the previous homeowner. They were very professional, friendly, prompt and prices were fair. I would recommend them to anyone. We can’t believe how much quieter and more energy efficient our house is now!
- Colter & Sam