Ludvik Propane Gas - Walsenburg, Colorado

Ludvik Propane Gas, located at 111 W 7th St, Walsenburg, CO 81089, United States, is a reputable propane supplier that has been serving the community for a considerable time. The company specializes in providing propane solutions for various purposes, making them a go-to choice for residential, commercial, and agricultural needs in the area.

One of the notable features of Ludvik Propane Gas is their wheelchair-accessible car park, ensuring that all customers can access their services conveniently. This attention to accessibility is a testament to their commitment towards customer satisfaction and creating an inclusive environment.

Upon researching the company's reputation, it becomes evident that Ludvik Propane Gas has received a fair amount of feedback from customers. Currently, the company has gathered 16 reviews on Google My Business, which provides valuable insights into their performance and areas for improvement. With an average rating of 1.6/5, there is room for growth in the quality of their services and customer experience.

However, it is essential to consider that a lower rating does not necessarily reflect the entire picture. Prospective customers should delve into individual reviews to gain a more comprehensive understanding of the company's strengths and weaknesses. This will help them make an informed decision based on their specific requirements and preferences.

👍 Reviews of Ludvik Propane Gas

Carey J.

1/5

I had an account for 25 years, but new owners are cheapskates, so I switched companies . 2 weeks later , I got a bill from collections for a bill that had been paid months ago. Vindictive and unprofessional! Beware

Lisa H.

1/5

I mailed my payment to them as usual then called to order more. I was told I was on the list. That was a Tuesday, Friday came and no fill up. Monday I received a call from the police that my mail had been stole and they found my check to RMP. I called the company and was told that the truck wrecked on Friday and the driver sat over five hours waiting to be towed out. After I was able to tell my story the tone changed drastically. Within 20 min's the truck showed up. But I had to call back after 1:00 to make my payment...she wouldn't switch computer screens until she was finished posting bills from the day prior.

Pete T.

1/5

So my elderly grandmother gets propane from Ludvick's, and I always pay her bill off in full. I called last week and paid what little that was owed on the bill and ordered more fuel. The young lady that answered the phone assured me that they will deliver this week. I saw the truck in town, and when I went to check my grandmother's tank, it was only at 3%. I called the company, and the same young lady answered. I told her what happened, and she basically blamed the driver and said she would call the driver to see what's going on. She then took my number and said she would call me back. I never received a call back, and my grandmother never received her fuel. Let me just say that this is not the first time this has happened. My grandmother has been a customer for about 10 years now, and the bill has never been delinquent. This company really has no customer service skills, is not true to their word, and does not care about their customers. It has really gone down hill the past few years. If you are in need of a fuel company, I strongly suggest that you go with another company that actually values their customers and keeps their word. I have zero confidence in this company, and I am not the only one in this town that thinks this of Ludvik Propane. I personally know several people that have changed propane companies because of they way this company treats its customers and never fulfills its promises.

Dont B.

1/5

If your looking for an excellent company with great customer service Call La Veta Propane. I had them yank my Rocky Mountain (Ludvik) Tank and replace it with theirs and they transferred my gas to their tank. You can buy or lease tank. Great customer service, polite and timely communications. They set the old tank out front for pickup by Rocky Mountain. Its been sitting there 4 mos waiting for them to pick up. I guess they don't need it based on the customers they are losing.

Marilyn M.

1/5

I believe they use dishonest practices. I called to get my tank filled and it was at 50%. He comes, and begins tapping the gauge stating it isn’t filling. Slaps 3 magnetic gauges on the tank. Say, yes it looks like it’s got 50%. Decides to replace the gauge. Comes back with a bill of $480.00 and says it really didn’t have MUCH in the tank. Every time they come, it’s something like that - new regulator or some “repair” that results in confusion on how much is in the tank always to your detriment. So, my 250 gallon tank at 50% , filled to 85% cost $480 at 2.75 a gallon.

j D.

5/5

I have used this company for over 20 years, and still do so now under the new ownership. I have Never had bad service or experienced anything but prompt, professional, and courteous treatment. I think it is important to remember that we live in mountain communities and Ludvik covers a massive area for their customers. Hard to believe the negative reviews, but I do think people are much more likely to complain when things go wrong than compliment when treated well. These folks are awesome.

Tara

1/5

I would choose zero stars, but one has to be chosen to begin. This Co. is also known as Rocky Mountain LP. Incompetent customer service, to start. They took my credit card info, charged it and never sent me a paper bill in the mail as I requested numerous times. They use different drivers that don't live in the area and have no idea where they're going or whose tank to fill. Norup has been a kind and organized company to switch to.

creativegenius7

1/5

Don’t give this company your business,They will let you freeze after filling your tank and refuse to light a pilot light on a furnace. The woman named Susie in the Walsenburg office is the rudest person I have ever spoken with in the State of Colorado. As soon as this tank is empty I will have them pick up their tank & buy my own. Derek the manager isn’t too accommodating either.