TimberWolf Design & Woodworking - Colorado Springs, Colorado

Jon D.

I was immediately attacked by the owner's dog when I entered the shop, resulting in a 5+ hour ER visit. The owner was not helpful and was borderline confrontational - and on top of that the services he provided were pitiful for the price. It looks like another Google reviewer experienced a something similar, and it blows my mind that this guy lets a dangerous animal attack multiple customers. Avoid at all costs!

Mr. Bart left me a voicemail to tell me that a piece of furniture I dropped off for repairs was ready, so I stopped by shortly after 3 PM on the way home from work. Before I could get both feet in the door, his dog ran around the corner and bit my knee completely unprovoked, causing multiple puncture wounds. I backed up and used the door to get it off of me instead of striking it and making the situation worse.

When Bart finally showed up, all he did was chastise me because I didn't say I was coming... during his posted business hours... after he left me a voicemail saying to come in. He didn't provide shot records for his dog or offer any compensation for the injuries it caused me, or the damage it did to my uniform pants with its bite. Over the next few weeks I had to take a number of medications and undergo a series of tests because Bart didn't inform me if his dog was up-to-date on its shots, and I couldn't be sure what diseases it did or didn't have (though based on its disposition and the condition of the shop I couldn't be sure it was healthy). I filed a complaint with animal law enforcement, and I hope that they hold Bart accountable - he did the cowardly thing and didn't make any effort to make things right.

Even after a military discount, Bart's price for minor repairs to a single chair came to $195. Keep in mind, he held onto it without making any progress for two months, claiming at first that there were issues with his CNC machine, and then later "life events" that he wouldn't elaborate on. He offered no discount for the delay despite admittedly doing almost nothing for two months. For the price he charged, the delay and quality of his finished work were equally disappointing.

The condition I got my chair back in was rough: it was completely covered in dust from Bart's shop - he made no effort to clean the mess he left on my furniture. It looked as if wood glue was absentmindedly dripped on the chair during his "fix." To make things worse, little to no effort was made to conceal the join. On top of that, the shop is filthy. Bart definitely smokes indoors, and the smell was inescapable - so much so that I had to febreeze my chair multiple times when I got home! A number of full fly ribbon traps covered what parts of the walls didn't have cigarette or tobacco posters. If you were to tell me that his shop hadn't been cleaned since the invention of the internet, I would believe you without any hesitation.

I was initially quite put-off by the condition of his shop, but wanted to support a local tradesman, so I held my nose, gave him the benefit of the doubt, and waited to see what he could do. Instead, I was ripped off for a pathetic quality of work that took two months, and sent to the ER completely unprovoked by Bart's dog.

The only reason TimberWolf Design & Woodworking gets one out of five stars from me is because there's not an option to give them a zero - or less. Do your wallet, your nose, your lungs, and your furniture a favor and take your business somewhere else that actually deserves it.

Rochelle

We had such a great experience with Timberwolf Design! The pictures don’t do it justice but we had this beautiful custom door made for our business and it came out awesome. From communication to completion Bart and Mike made the whole experience very smooth!

Brenyn H.

Bart is a master at his craft! We have had some custom cabinets and other small projects done by him and will always come back! Beau (his dog) is a sweetheart and my family and I love him when we get to visit!

Neil P.

We were looking around for a custom cabinet to fit above our new range hood. When I met Bart I knew he was the guy and company to work with. He took time to understand my small project and followed up with suggestions that made the process easy and well worth working with TimberWolf and Bart. The price and quality of work are second to none. He quoted me a price and stuck to it. We added an additional carving and Bart took care of that. I will be using Bart when I change out my island cabinet for a custom one from Him and TimberWolf. Thanks Bart.

David C.

I told the man in the shop that I would be
there at 3PM and I was right on time.
As I got both feet in the door, a dog
attacked me! I kept my table between
me and the dog yelling for the owner. I
then backed my way outside until the
man came to the door. When he did, he
asked me what I did to his dog! The
audacity! I own two dogs and have had
several others and never have issues
with dogs. I have no idea what that dog's
problem was but for the owner to ask me
what I did was unacceptable! I wasn't in
that shop two seconds when that dog
aggressively ran at me barking and growling; good thing the table was between us. Unbelievable! I am seriously disappointed and irritated by this. Do not enter!

Louis C.

Bart is a miracle worker! I had gone to another company to have a memorial plaque made for my husband who's sister had passed away. I wanted to give it to him on the one year anniversary of her passing. When I received the plaque from the other company, it was nothing like I had asked for. I was very disappointed. So now I was in a time crunch, I had three days to have a new plaque made! I found found TimberWolf online and I walked in there, and explained the situation to Bart. He immediately said he understood and began to share his experience about his late beloved daughter. It was a very touching story, and he really showed how his heart went out to us. He said with confidence that he would have it done, and he did. Not only did he get it done in time, but he had it done early. He did exactly what I envisioned but better. Bart went above and beyond. He has a big heart and put his heart and soul into this project for my husband. I was panicked that I would not get the plaque done in time and anyone can count on him to get the job done. Thank you so much Bart for making our day that much more special!
From Tamara Cantu (spouse)

When I received the plaque from my wife, I was overcome with emotions. My younger sister passed away from cancer at the age of 45 and left two sons, a husband and a grieving family. The writing on the plaque was from one of the last texts she left for me. I want to thank Bart personally for the heart-felt plaque. I have it sitting next to my nightstand. Words cannot express my appreciation for my wife and for Bart.

Amy S.

Bart did a great job with repairing my Antique Chairs. Trust all your Antique Family Heirlooms to TimberWolf Design & Woodworking

Dave J.

I was remodeling a bathroom and needed a vanity to fit a very specific and unusual design that i could not find in any of the big box stores. I found TimberWolf Design & Woodworking on the internet and Bart was able to work with my design and create an amazing vanity that fit everything i asked for and for a great price. Thank You Bart and Meaghan