1st Class Medical - Parker, Colorado

Address: 15700 Parkerhouse Rd Suite 300, Parker, CO 80134.
Phone: 33461325.
Website: 1stclassmed.com
Specialties: Medical supply store, Oxygen equipment supplier.
Other points of interest: Delivery, Wheelchair accessible entrance, Wheelchair accessible parking lot, Checks, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 651 reviews on Google My Business.
Average opinion: 4.6/5.

📌 Location of 1st Class Medical

☎️33461325

⏰ Open Hours of 1st Class Medical

Monday: 8 AM–6 PM
Tuesday: 8 AM–6 PM
Wednesday: 8 AM–6 PM
Thursday: 8 AM–6 PM
Friday: 8 AM–5 PM
Saturday: 8 AM–5 PM
Sunday: 9 AM–5 PM

Introduction to 1st Class Medical

Located at 15700 Parkerhouse Rd Suite 300, Parker, CO 80134, 1st Class Medical stands out as a premier destination for medical supplies and oxygen equipment. This establishment is not just about providing goods; it's about offering a comprehensive solution to healthcare needs with exceptional customer service.

Location and Contact Information

1st Class Medical is conveniently situated at 15700 Parkerhouse Rd Suite 300, Parker, CO 80134, ensuring accessibility for patients from various parts of the area. For those seeking immediate assistance or inquiries, the phone number 33461325 is readily available. Their Website 1stclassmed.com offers a wealth of information, making it easier for customers to explore their offerings and services online.

Specialties and Services

Specializing in a Medical Supply Store and as a supplier of Oxygen Equipment, 1st Class Medical caters to a wide range of medical needs. Their specialized services ensure that patients receive the highest quality products, directly from esteemed experts in the field.

Accessibility and Payment Options

Understanding the importance of accessibility, 1st Class Medical boasts a wheelchair accessible entrance and parking lot, ensuring that everyone can visit comfortably. They accept various forms of payment, including checks, Debit cards, NFC mobile payments, and Credit cards, providing convenience for all customers.

Customer Opinions and Ratings

The company boasts an impressive number of reviews on Google My Business, with a total of 651 reviews. The average opinion scored a remarkable 4.6/5. Testimonials like those from Collin and Sherry Walsh highlight the exceptional support staff, indicating a workplace that values customer satisfaction deeply. Such positive feedback underscores the trust and reliability that 1st Class Medical has built over time.

Recommendation and Contact Information

For anyone in need of medical supplies or oxygen equipment, 1st Class Medical is highly recommended. Their blend of expertise, wide range of products, and commitment to customer service makes them a standout choice. To experience their exceptional services firsthand, we encourage you to visit their Website or give them a call at 33461325. Their accessible location and flexible payment options ensure a hassle-free shopping experience.

👍 Reviews of 1st Class Medical

Sherry W.

5/5

Collin was excellent! I’m sorry for just now responding..just missed it! Collin was so helpful and I have been benefiting from his support! He’s great. Sherry Walsh!!!
Thanks so much!!

Pam R.

1/5

Callus disregard for their patients. Price gouging for replacement cords that were designed to fail. Leaving those dependant on oxygen to suffer the consequences for their defective product. Customer service will not respond to emails eventhough they requested your documentation with pictures to rectify the problem. Problem was after 25 days of waiting, they attempted to charge 3 times what it actually cost for a simple cord from another supplier.

Scott C.

1/5

If I could rate this at a negative 5* I would. Total rip off make sure to read the BBB reviews before buying any of these products.
Let me tell you about my experience. My "salesperson I was speaking with was Jake Love. And wow what a lying little person he was. I spent quite a bit of time with him on the phone explaining to him my wife's situation and was very clear about what I was looking for. I specifically told him I needed a continuous flow concentrator. And he proceeded to tell me about this particular unit that would be perfect for her. It was a - Lifestyle Rhythm P2-S4 Concentrator. And that these were outselling the inogen models. Of course I was suppose to get a bunch of extra hose at no charge and a couple extra canulas. Also told him how urgent that we get this overnight.
And the cost was approx $2900.00
I agreed with the purchase and gave him my CC information which they wasted no time making sure to charge me.
He told me to expect an email with all the information and a tracking no.
He told me that all the shipping info was taken care of and we hung up the phone.
Well I did receive an email stating it would be 3-4 days before we would have it. Right away I called Jake back to ask him about the shipping mistake. And of course no answer. I texted him and got no reply. I was getting a little frustrated rightfully because I was told it was going to be overnight. It took some time to finally contact him to tell him of the mistake. He did some hymm and haw about how he didn't hear that in the conversation about being shipped overnight. So he did get it fixed but I got charged for overnight delivery but didn't receive it for 2 days.
Anyway, so we finally receive the package and got it set up right away and come to find out this 3000 dollar machine hardly puts out enough air to sustain a fly. And also find out it's not a constant flow concentrator it is a pulse concentrator. Well big difference in the one I specifically asked for and what I received.
Right away I got ahold of Jake about getting the wrong concentrator and told him I wanted to ship this back. Quickly he was trying to sell me a different unit cause he didn't think I had been specific enough with what I told him what I wanted. I was in no position or in any mood to be ripped off again and told him I wasn't going to listen to another sales pitch on any other item and told him I just wanted my full refund. Right away he just transfered me to someone else and was done with me. Didn't say anything. Just click to another person. Pretty sad customer service if you ask me.
So I got transfered to the return department and got the information. I needed to return the machine.
They sent me a return label and I packaged it up and sent it back the following day. They had told me I had 7 days to return the package for the full refund. Well they told me I wouldn't get the full refund cause I would have to pay for the overnight charge plus the return fee of $45. Well what's funny is that I had already paid for the overnight charge when they sent it to me and now paying to send it back.
So I tracked the package and they received it in 5 days. And I waited over the weekend to see if my refund would show up. But I hadn't got my refund yet. So I called the return center to find out what the deal was. They told me oh they had just received it Monday 3 days after it arrived there and it had to be. Checked in before they could issue a refund. Then they proceeded to tell me that it would be at least 5 days after they received it that I would get my refund. We'll not much I can do but wait. So a week goes by and finally got my refund minus an o right charge (which I already paid for and another $45 charge for sending it back)
So I did not get my full refund which is what I was told. I got my refund minus $155.00. So in reality I paid overnight charge 2 times plus A shipping charge of $45 to return it.
So just want you all to be aware of the fraud advertising this company does and on top of that they sold me a machine that is a peice of crap

Troy Y.

1/5

They are great at sales but they don’t stand behind the product. They want to charge to repair it and money for a loner and tell me 8 to 10 weeks to repair it. I have terminal illness and I’m unable to work. I bought this machine with the last money I had so I can function outside my house and they don’t stand behind so do yourself a favor and buy one from any other company. Thank you. Troy Yates unsatisfied customer

Ken S.

5/5

NICK has been an amazing example of what this company is about. We were treated with patience and care. No sales pressure. The machine has given me freedom! I can rely on it always! It’s lightweight and very portable. I plug it in when I arrive so not to use the battery and it will charge while plugged in. Best decision ever to get a portable! Best decision ever to buy THIS machine!
And so very fortunate to have met and worked with Nick!!! Sue

Lawrence M.

5/5

Riley had contacted me earlier in this week regarding purchasing a portable concentrator. I was dealing with a salesperson from a competitor at the time and was committed up to the point when I couldn't get a hold of that person so contacted Riley. Riley was very informative about the product along with cost and financing. After the dust settled we ended up making the deal. I am very pleased with this transaction. Thank you Riley, you represented yourself and your company very well.

Rondi S.

5/5

I have spoken with Robert several times now, after searching for an oxygen concentrator that is able to be moved from my home easily as I travel To visit friends and family in their homes or while traveling and having to stay in hotels. After thinking for a while, I called Robert and once again, he was so patient and considerate, as I finally made my choice to purchase my new, portable oxygen concentrator. He explained everything about the machine and what all was included in the purchase. Robert, thank you from the bottom of my heart for all your kindness and patience with me during my decision-making. I highly recommend this company for anyone seeking a portable, low weight concentrator. Ask for Robert and he will take very good care of you! Thank you again so much, Robert!

patricia V.

1/5

ZERO STARS for crooks. They sell you the units in COLORADO and switch to a sleezy company in FLORIDA (CARE AIRWAYS with C. Martin Otto) who "will handle all the Medicare billing and reimbursements for you." That "company" was a moving target requesting more and more info over months of time and denying they received it from my MD. (MD resent multiple times.) They stretched this out and did NOT FILE a Durable Medical Equipment Claim for me YET 18 months later. Now, the time to FILE HAS EXPIRED! They really know how to CHEAT the patients/customers out of their MONEY! DO NOT USE THEM! Find a local oxygen supplier to do this for you! I am out $5,000 and so is my brother-in-law. STAY AWAY.