Perl-Mack Ace Hardware - Denver, Colorado

Let's talk about Perl-Mack Ace Hardware, located at 7041 N Pecos St, Denver, CO 80221. This is a multi-specialty store that caters to the needs of hardware, electrical, home improvement, paint, plumbing, and tool enthusiasts. If you're in or around Denver, Colorado, and are looking for a one-stop-shop for all these needs, Perl-Mack Ace Hardware is definitely worth your visit.

The company boasts an impressive array of services including curbside pickup, delivery, in-store pickup, and in-store shopping. They also offer onsite services, same-day delivery, and a wheelchair accessible entrance along with a wheelchair accessible parking lot, ensuring convenience for all customers. In addition, they provide an assembly service, a service guarantee, and accept credit cards, debit cards, and even NFC mobile payments.

Given that Perl-Mack Ace Hardware has 170 reviews on Google My Business, with an average opinion rating of 3.4 out of 5, it's clear that the store maintains a solid reputation in the community. This suggests that they're reliable and meet the expectations of most customers, although there's always room for improvement.

The store's specialties are clearly defined, making it easy for customers to navigate their offerings. Whether you're a DIY enthusiast, a contractor, or simply looking for household supplies, Perl-Mack Ace Hardware likely has something to offer. The combination of various specialties under one roof makes it a highly practical and convenient choice for anyone in need of hardware or home improvement products.

👍 Reviews of Perl-Mack Ace Hardware

Nick D.

1/5

Would give 0 Stars if I could. Tried returning a socket that I never even used because it was the wrong size and my dad had already fixed the part by the time I got home and they wouldn't let me return a brand new item not even 24 hours after I purchased it. Absolutely horrible customer service. The guy was extremely rude and treated me like I stole it or something even though I had the receipt and everything. Do not expect help here.

dave D.

1/5

I didn't even buy anything here. I ride a motorcycle and needed some fasteners to attach the license plate. But when I arrived I was told I needed to leave the back pack I wear up front!! I'm 50. I can afford anything in the store. But won't buy nothing when you question my integrity.

Bill B.

5/5

My wife and I went to this store this morning. I was delayed going in to the store and as my wife walked in the door a man immediately greeted her and helped her despite being busy behind the paint counter at the time. He took her straight to the pumps we needed, then she asked for help finding parts to change the fitting to the pumps so a garden hose could be screwed on to the discharge outlet of the pump, the man went away for a few minutes and then brought us the specific parts to do exactly that. They did not try to sell us anything we didn't need and multiple employees were extremely pleasant and helpful. We live south of Denver near Parker and will come back to this store again.

enrique L.

5/5

Very, very helpful staff (she looked up an item for me (showed me the choices on her computer screen) informed me of when to expect to be able to pick up item).. Walked me to to the exact spot i could find another item i was searching for. Kudos to her & the store 05/2024.

Pug M.

1/5

Absolutely sorry I bothered to drive out of my way to this store. I usually like to shop locally. Of the three male employees I tried to get to assist me, one in his eighties(?), One about 18 and another who would not even acknowledge my presence I am so glad I didn't waste my money here.
I wanted assistance with small cabinets and hoping to find something for a bathroom. I received NO help! As I made a minor purchase I mentioned to the cashier that I had intended spending a lot more money. Her attitude matched the three males I encountered. She obviously didn't care and in my opinion felt I was wasting her time. This happened at approximately 3:00 p.m. on Thursday the 6th of August. I can see why Ace hardware is seriously going under. Maybe these four poor excuses for employees are waiting to be laid off and hopefully collect extra money from us essential workers. Management obviously doesn't care. Will NEVER go back.

Jim J.

2/5

I hate to leave this review, but I must. I've been coming to this Ace hardware for 20 years. I have a rental property about a mile away and spend between 500 and $1,000 here every year. Today I go in and in addition to spending money to buy tools, I need to use the bathroom. Sorry no public restroom. They tell me to go next door but there's no public restroom there I walk around the entire shopping center no place to go to the bathroom. I'm not sure how businesses intend on staying open if they want people to shop only at times where they don't have to go to the bathroom. I'm older, and when I need to go I need to go. I will unfortunately be taking my business another direction going forward as I can't always plan on spending time in your store and shopping for things to be told I need to drive who knows how far away to go to the bathroom. Shame on you Ace hardware, people in your store buying things, and no bathroom.

Gregg S.

2/5

I walked in the door and the cashier gave me a genuinely warm hello and ask me what I needed. Another employee heard this and offered to help me. He showed me to a wall of tools and stood there for three or four minutes just staring at the tools without saying one word. Another clerk saw me but couldn't see the first and also offered to help me. I told the second clerk that I needed a small, manual impact screwdriver. He looked at me quizzically and said they had powered impact devices. I thanked him and said that that would not do. I went back to my car. Logged on to the Amazon. Searched for what I wanted. Ordered it, all in about 5 minutes. It will arrive tomorrow night. Now I wanted to finish this project today but I'm sick of walking up and down aisles and asking clerks who don't know anymore than I do. I am also sick of driving around looking for stores that probably won't have what I need anyway even though THE ITEM MAY APPEAR ON THEIR WEBSITE.

Szymon S.

1/5

Make you wear a mask or won’t serve you cause I guess they’re smarter than the gov. Had to stop in to grab some Tapcons for my job site down the street. They have a sign that says “no mask no service” and if you don’t wear one the employees will cry or call the cops. I guess some hardware store owner is some really big genius and has some data that he’s not sharing with everyone else. Only reason I bought anything here was cause my company was paying for it or else I would have gladly drove out a little further to Home Depot for reasonable prices and most of all no masks or mask police. Definitely not coming back.