Dallas County Water & Sewer Authority - Selma, Alabama

Dallas County Water & Sewer Authority is a reliable water utility company located in Selma, Alabama. The company's physical address is 2504 Old Montgomery Rd, Selma, AL 36703, and they can be reached by phone at 48722820. Their website, dallascountywater.com, provides comprehensive information about their services, billing, and contact details.

One of the standout features of Dallas County Water & Sewer Authority is their commitment to accessibility. The company's facilities are wheelchair accessible, making it easy for people with disabilities to access their services. Additionally, they offer wheelchair accessible parking lots, ensuring that everyone can use their services comfortably and safely.

Dallas County Water & Sewer Authority specializes in providing water utility services to residents and businesses in Dallas County. Their services include water supply, sewerage, and wastewater treatment, among others. If you're looking for a reliable water utility company in Dallas County, Dallas County Water & Sewer Authority is an excellent choice.

When it comes to customer reviews, Dallas County Water & Sewer Authority has received mixed feedback. According to Google My Business, the company has a total of 7 reviews, with an average rating of 2.7/5. While some customers have praised the company for their reliable services and affordable rates, others have criticized them for poor communication, billing errors, and slow response times. However, it's important to note that every company has its strengths and weaknesses, and it's up to the individual to weigh the pros and cons before making a decision.

If you're considering Dallas County Water & Sewer Authority for your water utility needs, there are a few things to keep in mind. First, make sure to check their website for information on their services, rates, and billing. You can also contact them by phone or email to ask any questions or concerns you may have. Additionally, it's a good idea to read customer reviews to get a sense of other people's experiences with the company.

Reviews of Dallas County Water & Sewer Authority

Cali Bama

1/5

As of Sunday, 6/16/24, several communities in the Dallas County area experienced low water pressure. The pressure was so low it would take 45 mins to fill an 8 oz cup. Later on that evening, the water was completely shut off. Dallas County Water & Sewer Authority did not provide proper notice to the residents of Dallas County. We did not receive an email notification, text message, automated phone message, nor a notice posted on their website. This is completely unacceptable and unprofessional! Thousands of people are affected by this and we were not notified.

On Monday, 6/17/24, I was told SEVERAL technicians are in the area trying to locate leaks and repair them. I drove around the service area to confirm, and there was only ONE technician on Hwy 80. Others I spoke with only saw one man as well. If there were more technicians in the area then why haven't the leaks been repaired? Clearly there's a lack of urgency and empathy towards the residents of Dallas County. Thousands are without water and DCW&SA is not providing sufficient staff to restore water to the community.

It is Tuesday, 6/18/24 and we are still without water. Some areas are still experiencing the same low pressure issue that occurred on 6/16/24. The only notice provided by DCW&SA is a "Boil Water Advisory" posted on 6/17/24, yet we do not have any water to boil because it has not been restored. This is an urgent matter and should take precedence over any work order within DCW&SA. We need our water restored expeditiously!

Shelitha Moore

1/5

Terrible customer service

Steve Radford

5/5

H 4

5/5

Letoya Matthews

1/5

martin ashley

1/5

Corissa Pate

5/5